Technical Consultant

Midas Daya Technology; Jakarta Utara; On-site; IDR 216,000,000 - 324,000,000; Full time

Job summary

PT. Midas Daya Teknologi is seeking an experienced application support specialist in Jakarta to handle production incidents end-to-end. You will troubleshoot, perform root-cause analysis, and coordinate with development teams to implement fixes.

The role requires solid PL/SQL and Java skills, core banking knowledge, and familiarity with Flexcube. Based in Jakarta or willing to relocate, you will join a fast-paced, incident-driven environment.

Qualifications

• 3-5 years of experience in application support or a similar technical role, ideally within banking or financial services.
• Solid hands-on experience with PL/SQL and Java.
• Core banking knowledge is expected.
• Experience with Flexcube is a strong plus.
• Preferred: experience in EOD/BOD batch processing.
• Prior exposure to banking industry projects is highly valued.
• Comfortable working in a fast-paced, incident-driven environment.
• Based in or willing to relocate to Jakarta, available to join immediately.

Responsibilities

• Handle production incidents end-to-end - from initial troubleshooting to coordinating with development teams for resolution.
• Perform root cause analysis on application issues using logs, database queries, and system behavior.
• Write and run PL/SQL queries to investigate data issues and validate fixes.
• Support and troubleshoot Java-based application components.
• Monitor system health and application performance daily to catch issues early.
• Assist with application deployment, maintenance, and release activities.
• Document incidents, resolutions, and technical procedures for future reference.
• Work closely with business users and project teams to understand issues and ensure timely resolution.

Skills

PL/SQL

Java

Core banking knowledge

Flexcube

Job description

Job Description

• Handle production incidents end-to-end - from initial troubleshooting to coordinating with development teams for resolution.
• Perform root cause analysis on application issues using logs, database queries, and system behavior.
• Write and run PL/SQL queries to investigate data issues and validate fixes.
• Support and troubleshoot Java-based application components.
• Monitor system health and application performance daily to catch issues early.
• Assist with application deployment, maintenance, and release activities.
• Document incidents, resolutions, and technical procedures for future reference.
• Work closely with business users and project teams to understand issues and ensure timely resolution.

Minimum Qualifications

• 3-5 years of experience in application support or a similar technical role, ideally within banking or financial services.
• Solid hands-on experience with PL/SQL and Java.
• Core banking knowledge is expected.
• Experience with Flexcube is a strong plus.
• Preferred: experience in EOD/BOD batch processing.
• Prior exposure to banking industry projects is highly valued.
• Comfortable working in a fast-paced, incident-driven environment.
• Based in or willing to relocate to Jakarta, available to join immediately.

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Information Technology Services 11-50 employees

PT. Midas Daya Teknologi is an IT Consulting, Product and Services company.

Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.

PT. Midas Daya Teknologi is an IT Consulting, Product and Services company.

Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.