Job Description
- Act as the primary liaison between business users and development teams to translate business needs into technical requirements.
- Lead the end-to-end analysis of production incidents - from impact assessment to coordinating with developers for resolution and ensuring business continuity.
- Conduct root cause analysis on application issues by analyzing data trends, logs, and system behavior to prevent future recurrences.
- Write and run PL/SQL queries to perform data mapping, gap analysis, and validate data integrity for business reporting.
- Bridge the gap between business requirements and Java-based application components, ensuring technical solutions align with business goals.
- Monitor system health and application performance to proactively identify potential business risks.
- Assist in User Acceptance Testing (UAT) and release activities, ensuring delivered solutions meet business expectations.
- Document Business Requirement Documents (BRD), Functional Specs, incident reports, and technical procedures for future reference.
- Work closely with project teams and stakeholders to prioritize issues and ensure timely resolution within SLA.
Minimum Qualifications
- 3-5 years of experience as a Business Analyst or Application Support Analyst, ideally within banking or financial services.
- Solid hands-on experience with PL/SQL (for data analysis) and a strong understanding of Java concepts (to communicate effectively with devs).
- Core banking knowledge is a must (understanding of banking products, workflows, and processes).
- Experience with Flexcube is a strong plus.
- Preferred: experience in EOD/BOD batch processing analysis and monitoring.
- Prior exposure to banking industry projects is highly valued.
- Comfortable working in a fast-paced, incident-driven environment with tight deadlines.
- Based in or willing to relocate to Jakarta, available to join immediately.
PT. Midas Daya Teknologi is an IT Consulting, Product and Services company.
Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.