Technical Advisor - Reg 5

Puratos; Kota Semarang; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Puratos Indonesia is seeking a Technical Advisor to support the sales team in increasing sales of Puratos Indonesia products to selected customers. You will visit bakeries and demonstrate our innovations, train employees, and help implement bakery programs.

You will develop recipes aligned with our nutritional philosophy, support customer events, organize workshops, and work with Marketing and R&D to test new products.

Qualifications

• 2+ years in bakery/patisserie or related field.
• Familiar with baking ingredients and processes.
• Good communication and coordination skills.
• Willingness to travel 20–40 days per year.

Responsibilities

• Demonstrate Puratos products to customers, highlighting innovations and benefits.
• Visit selected customers (artisan, retail and industrial bakeries) to work on defined projects and follow up.
• Provide technical support during customer visits and troubleshoot as needed.
• Lead and participate in workshops/trainings for internal and external customers.
• Collaborate with Marketing and R&D to test and implement new products.

Skills

Bakery knowledge

Distributor management

Communication skills

Creative problem solving

Education

High school or above

Tools

Basic computer skills

Job description

Reporting directly to the Technical Manager, the successful candidate for this key function will be responsible for support sales team to increas sales of Puratos Indonesia products to selected customer through a professional and discipline.

Key Accountabilities

• Demonstrating Puratos products in a professional, efficient way with a strong emphasis on the benefits of our innovations and unique technologies.
• Visiting selected customers (artisan, retail and industrial bakeries) to work on well-defined projects and assure the follow-up on projects. Examples of such projects are: training of customers’ employees, implementing bakery programs with retail customers, presenting new recipes and solutions.
• Preparing and giving support during customer visits in a professional, efficient and disciplined manner; troubleshooting when necessary.

Marketing & Product Management Support

• Developing recipes in line with the nutritional philosophy of the company and the market expectations: customer needs and consumer trends.
• Supporting customer events (ex. Taste Tomorrow) with products that delight our customers through creation of new concepts, producing samples of outstanding quality and representing Puratos’ brand and solutions.
• Playing a major role in the organization of workshops/trainings for internal or external customers sharing product knowledge in the most professional way, including the application of presentation and demonstration of skills, emphasizing the benefits of the products.
• Work with marketing and R&D in the development of innovative solutions by testing and implementing new products.

Technical Administration

• Ensuring the creation of reports (including recipes) for each project to facilitate prompt follow-up when required.
• Respecting all policies and procedures in relation to the basic maintenance of tools, machinery and the cleaning plan.
• Proactively participating in the organization and implementation of 5S work methods.
• Should make business report every month , and update it to the holder of the computer

Build Expertise & Network in Specialty Area

• Aspire to become a leading and recognized expert in the product range by training and field experience
• Constantly building towards becoming an expert an active network of high commercial value of customers
• Share intelligence on innovative technologies & trends from the market
• Review and follow the available publications in professional magazines
• To be delight our customers through innovation, exceptional service and a global approach, based on a true partnership as Technical Advisor.
• Have a total commitment with Puratos to keep trade secrets and confidential .
• Learn and use the foreign language.
• Be professional at all time to show good image as Puratos employee.

Profile

• High school or above degree;
• 2 years or above relative work experience, be familiar process of bakery, patisseries, and other pastries, and the usage of the baking ingredients.
• With basic computer skill
• Good communication and coordination skill and distributor management skill
• Positive working attitude, can work independently
• Motivated and dynamic
• Travel Days 20 - 40 days per year
• Finds and implements creative and innovative solutions for business challenges
• Develops and shares strategic business and market insights and translates these into solutions for the business
• Promotes our company culture within the wider organization. Facilitates the understanding of the organizational structure and proactively connects key stakeholders

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.