Tech Engineer

Teleperformance; Kota Yogyakarta; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Teleperformance in Yogyakarta, Indonesia, is seeking a quality assurance and testing professional to design, develop, and execute both manual and automated test cases on-site at the Yogyakarta office.

The role involves identifying defects in collaboration with developers, building automated scripts with Selenium, Cypress, and Playwright, and executing a broad range of testing types including functional, integration, performance, and API testing.

Qualifications

• Bachelor's degree in engineering, computer science, or equivalent through experience.
• 2+ years of related work experience.
• Fluent English both oral and written.

Responsibilities

• Design, develop, and execute manual and automated test cases based on requirements and user stories.
• Identify, document, and track software defects using bug-tracking tools (e.g., Jira).
• Develop and maintain automated test scripts and frameworks (Selenium, Cypress, Playwright).
• Perform functional, regression, integration, performance, and API testing.
• Collaborate with developers to understand features and reproduce/resolve issues.
• Participate in requirement reviews and provide input on testability.
• Maintain test documentation, including test plans, test cases, and test reports.
• Contribute to CI/CD pipelines for automated testing.
• Analyze test results and provide actionable feedback to stakeholders.
• Ensure compliance with quality standards throughout the SDLC.

Skills

QA testing

English communication

Attention to detail

Education

Bachelor's degree in engineering/computer science

Tools

Jira

Selenium

Cypress

Playwright

CI/CD

Job description

This is a quality assurance and testing role focused on designing, developing, and executing both manual and automated test cases. You will work on identifying and documenting software defects, developing automated test scripts and frameworks, and performing various types of testing including functional, regression, integration, performance, and API testing. You will collaborate with developers to understand features and resolve issues, participate in requirement reviews, and contribute to continuous integration and deployment pipelines.

Key responsibilities

Design, develop, and execute manual and automated test cases based on requirements and user stories

Identify, document, and track software defects using bug-tracking tools (e.g., Jira)

Develop and maintain automated test scripts and frameworks (e.g., Selenium, Cypress, Playwright)

Perform functional, regression, integration, performance, and API testing

Collaborate with developers to understand features and reproduce/resolve issues

Participate in requirement reviews and provide input on testability

Maintain test documentation, including test plans, test cases, and test reports

Contribute to continuous integration/continuous deployment (CI/CD) pipelines for automated testing

Analyze test results and provide clear, actionable feedback to stakeholders

Ensure compliance with quality standards and best practices throughout the SDLC

About you

Bachelor's Degree in engineering, computer science, or equivalent through experience

More than 2 years of prior related work experience

Fluent English both oral and written

Willing to work fully on-site from Yogyakarta office

Business Support Services 5,001-10,000 employees

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.