T&T Consultant - SAP MM - SEA

Deloitte Consulting SEA; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global consulting firm in Jakarta Utara is seeking an experienced professional for Level 2 AMS support. The ideal candidate has 3-5 years with SAP S/4HANA and competencies in cloud solutions. Responsibilities include troubleshooting incidents, supporting project teams, and leading discussions. Good command of English and Japanese is essential. A commitment to learning and personal development is valued.

Qualifications

• 3-5 years' experience with SAP S/4HANA or SAP ECC.
• Good knowledge of integration with other modules.
• Experience in delivering solutions on cloud or on-premise platforms.

Responsibilities

• Provide Level 2 AMS support and troubleshoot production incidents.
• Support project teams in application implementation.
• Engage stakeholders and drive positive outcomes.

Skills

Good command of English

Good command of Japanese

Ability to lead discussions

Education

Bachelor's degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines

Tools

SAP S/4HANA

SAP ECC

Job description

Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, tax & legal, strategy, risk & transactions, technology & transformation and related services to select clients.

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future.

We seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Job Responsibilities:

• You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected to render 2nd level or 3rd level AMS support for escalated issues, perform in-depth production incident troubleshooting, and resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• You may be assigned as part of a project team member to implement the application. In this role, you are expected to support the project teams in delivery of our solution applications and in development of work products that addresses our clients' business needs and help achieve their strategic goals.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm's standards and ethos in working with fellow team members and in your interactions with the clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Senior Consultants across our Firm are expected to demonstrate a strong commitment to personal learning and development, understand how our daily work contributes to the priorities of the team and business, and understand the set expectations and demonstrate accountability in keeping personal performance on track.

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.

Requirements:

• A bachelor's degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Have at least 3-5 years' experience working with the SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP MM.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Have experience in delivering solutions on cloud or on-premise platforms.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Good command of English & Japanese.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.

EEO Statement:

Deloitte is an equal opportunities employer and welcomes applications from qualified candidates.