Supplier Quality System Engineer

PT OSI ELECTRONICS; Batam; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

PT OSI ELECTRONICS in Batam, Indonesia, seeks a Supplier Quality Systems Engineer to administer supplier quality records, documentation control, and cross-site quality processes. You will manage records, quality agreements, audits, and supplier onboarding to drive consistent standards across manufacturing sites.

The role requires experience with ERP/eQMS, supplier scorecards, KPI reporting, and strong data analysis. Excellent English communication is essential for global collaboration.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Manufacturing Technology, Business Admin or related field.
• Minimum 3 years of supplier quality, quality systems, document control and regulatory compliance support.
• Experience in multi-site manufacturing and EMS environments is preferred.
• Ability to work in aerospace/medical/defense regulated industries is a plus.
• Strong documentation control, audit scheduling, and corrective action follow-up.

Responsibilities

• Manage supplier qualification files and records for all locations.
• Maintain quality documents within D365 ERP and ensure compliance.
• Update supplier approvals, certifications, and audit results.
• Coordinate supplier onboarding, risk assessments, and capability reviews.
• Develop supplier scorecards, KPI reports, and performance analyses.
• Support internal and external audits and ensure ISO/AS standards compliance.
• Harmonize supplier quality processes across locations.

Skills

Excel proficiency

Document control

Audit coordination

Supplier quality

Data analysis

English communication

ERP/eQMS knowledge

Multi-site coordination

Education

Bachelor’s degree in Engineering or related field

Tools

D365 ERP

eQMS

Job description

For over 35 years, OSI Electronics has provided manufacturing solutions of the highest quality, reliability, and customer support. We specialize in customized manufacturing solutions with the portfolio of services, capabilities, and factory locations needed to provide our customers with a competitive advantage in the global marketplace. OSI Electronics offers turnkey solutions for the full range of assembly complexity. We partner with customers on product development, new product introduction, mass production, sustaining engineering and product lifecycle management. Our cutting edge technology, manufacturing proficiency and responsive technical services deliver the Tier One capabilities customers require. OSI Electronics is seeking a Supplier Quality Systems Engineer to join the team. This individual will be responsible for providing supplier quality system administration, documentation control, and supplier quality process support across multiple manufacturing sites. They will ensure supplier quality records, qualification files, audit records, quality agreements, approved supplier lists, scorecards, corrective actions, and supplier performance documentation are maintained in accordance with company, customer, regulatory, and quality management system requirements. Additionally, they will serve as a centralized supplier quality resource supporting site quality teams, procurement, engineering, operations, and regulatory affairs by managing supplier quality documentation and driving consistency across all facilities. They will support supplier onboarding, performance monitoring, audit administration, and cross-site quality system standardization.

Responsibilities

• Manage supplier qualification files and records for all company locations.
• Manage supplier quality documentation within the D365 ERP system.
• Maintain quality agreements, certifications, audit reports, and supplier qualification records.
• Ensure supplier records remain up-to-date and compliant with internal procedures and customer requirements.
• Coordinate periodic reviews of supplier documentation.
• Archive and store supplier records in accordance with company retention policies.
• Support the Approved Supplier List (ASL) for various locations.
• Coordinate supplier approval, conditional approval, suspension, and disqualification activities.
• Update supplier approval status based on audit results, performance reviews, and management decisions.
• Compile supplier approval reports for site and corporate management.
• Verify that supplier certifications and regulatory registrations remain valid (current).
• Coordinate supplier onboarding and qualification activities.
• Manage supplier surveys, risk assessments, capability assessments, and qualification packages.
• Monitor qualification progress and obtain necessary approvals.
• Support periodic supplier re-qualification and re-evaluation activities.
• Ensure qualification documentation is complete prior to granting supplier approval.
• Manage supplier quality scorecards and KPI dashboards.
• Collect quality and delivery performance data from various locations.
• Prepare monthly and quarterly supplier performance reports.
• Support supplier review meetings by providing performance metrics and data analysis.
• Monitor supplier quality trends and escalation activities.
• Support the implementation of standardized supplier quality processes across locations.
• Manage standardized templates, forms, procedures, and work instructions.
• Coordinate supplier quality documentation harmonization projects.
• Assist the site during internal, customer, and certification audits.
• Support the "One Company, One Quality System" approach to supplier management.
• Ensure supplier quality records support compliance with ISO 9001, AS9100, ISO 13485, and IATF 16949 standards.
• Support audit preparation and requests for supplier documentation.
• Uphold the company's core values: Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior aligned with the company's Code of Ethics and Conduct.
• Every employee is responsible for reporting any quality issues or defects to a manager or senior management member so that corrective actions can be implemented and the issues prevented from recurring.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Manufacturing Technology, Business Administration, Supply Chain Management or related field required.
• Must have at least three (3) years of experience in supplier quality, quality systems, document control, quality assurance administration, and regulatory compliance support.
• Experience working within a multi-site manufacturing environment desired.
• Experience in electronics manufacturing services (EMS) or a related electronics manufacturing environment desired.
• Ability to support supplier quality, quality systems, or compliance activities in aerospace, medical device, defense, or other regulated industries, is a plus.
• Knowledge of document control management, including maintaining controlled records, procedures, templates, and compliance documentation required.
• Experience with supplier qualification processes, including supplier onboarding, risk assessments, capability reviews, approvals, and periodic reevaluations needed.
• Must have experience administering supplier audits, including audit scheduling, documentation requests, audit records, corrective action follow-up, and status tracking.
• Experience managing supplier scorecards, supplier performance metrics, KPI reporting, and related performance review documentation is required.
• Must have ability to collect, analyze, and report quality data and key performance indicators to support supplier performance monitoring and continuous improvement.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook are essential.
• Experience using ERP and electronic quality management systems (eQMS) to maintain supplier quality records, documentation, workflows, and reporting needed.
• Ability to work a flexible schedule to support teams across the UK, US, and Mexico locations.
• Must be able to read, write, and communicate effectively in the business language (English).