Supervisor Sales Retail/Consumer Engagement

Korn Ferry (Agensi Pekerjaan Futurestep Worldwide (M) Sdn Bhd); Jawa Tengah; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Korn Ferry is partnering with PT HM Sampoerna Tbk. to support hiring for a strategic role across Indonesia in trade marketing, retail engagement, and consumer activation.

The position offers exposure to global best practices in a dynamic, high-performing environment with strong growth opportunities. Qualified candidates will drive territory sales, monitor outlet performance, and lead cross-functional teams.

Qualifications

• Bachelor's degree (S1) from any major with GPA minimum 3.00.
• Fresh graduates are welcome to apply; internship or project experience is advantageous.
• Strong analytical thinking and problem-solving skills.

Responsibilities

• Drive sales, volume, and offtake performance within the territory.
• Monitor outlet coverage, execution quality, and market performance to identify improvements.
• Develop and implement territory action plans based on outlet potential and market dynamics.
• Plan and monitor trade marketing and retail engagement activities across channels.
• Evaluate program effectiveness and optimize trade investment.
• Plan and execute consumer engagement programs through events and media.
• Analyze consumer trends and translate insights into business recommendations.
• Lead and develop field teams, manage stakeholders, and oversee budgets.

Skills

Analytical thinking

Problem solving

Communication skills

Interpersonal skills

Leadership

Microsoft Office (Excel)

Education

Bachelor's degree (S1)

Tools

Microsoft Office

Job description

Korn Ferry is currently partnering with PT HM Sampoerna Tbk. (Philip Morris International company) to support their hiring needs for a strategic position within the organization.

HM Sampoerna is one of Indonesia’s leading tobacco companies and part of Philip Morris International (PMI), a global organization committed to delivering a smoke-free future through innovation, sustainability, and talent development. This opportunity offers the chance to work in a dynamic, high-performing environment with strong career growth and exposure to global best practices.

This position provides opportunities to contribute in either Retail Engagement or Consumer Engagement, depending on the candidate’s strengths, experience, and organizational needs.

Key Responsibilities

• Drive sales, volume, and offtake performance within the assigned territory.
• Monitor outlet coverage, execution quality, and market performance to identify improvement opportunities.
• Develop and implement territory action plans based on outlet potential and local market dynamics.

2. Trade Marketing & Retail Engagement

• Plan and monitor trade marketing and retail engagement activities across assigned channels.
• Ensure effective execution of trade programs in line with business and brand objectives.
• Evaluate program effectiveness and recommend improvements to optimize trade investment.

3. Consumer Engagement & Brand Activation

• Plan and execute consumer engagement programs through events, communities, media, and other relevant channels.
• Develop activation concepts that build awareness, encourage product trial, and support business growth.
• Monitor participation, engagement effectiveness, and the business impact of activation programs.

4. Market Analysis & Business Development

• Analyze consumer trends, competitive activities, outlet potential, and market opportunities.
• Translate market insights and performance data into actionable business recommendations.
• Identify opportunities to strengthen brand presence, consumer connection, and market penetration.

5. People, Stakeholder & Operational Management

• Lead, coach, and develop field teams to improve productivity and execution quality.
• Build effective relationships with internal teams, business partners, agencies, vendors, and local stakeholders.
• Manage reporting, budgets, and program administration in accordance with company policies.

Key Accountabilities

• Achievement of sales, volume, and offtake targets.
• Excellence in territory and channel execution.
• Effective implementation of trade marketing programs.
• Successful execution of consumer engagement and activation initiatives.
• Development and performance improvement of frontline teams.
• Strong stakeholder and community partnerships.
• Budget compliance and operational efficiency.
• Delivery of actionable market insights and growth opportunities.

Who we’re looking for

• Bachelor's degree (S1) from any major with minimum GPA 3.00.
• Fresh graduates are welcome to apply; internship, organizational, or project experience will be an advantage.
• Strong analytical thinking and problem-solving skills.
• Good communication and interpersonal skills.
• Demonstrated leadership through campus organizations, projects, competitions, or other activities.
• Curious, agile, and eager to learn in a dynamic business environment.
• Comfortable working with data and Microsoft Office, especially Excel.
• Interested in sales, retail execution, consumer engagement, and market development.
• Having a driving license (SIM) type A.
• Willing to work in the field and be assigned across Indonesia.

We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential.

We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know—we’re here to help you succeed.