Supervisor Catering

Pt Stars Global Resources Indonesia; Jawa Barat; On-site; IDR 78,120,000 - 100,440,000; Full time

Job summary

Marriott Hotels in Depok, West Java, is seeking an Event Catering Supervisor to oversee catering staff and coordinate on-site event logistics. The role emphasizes guest satisfaction, food quality, and safety compliance across diverse events.

You will lead staff, ensure timely delivery, and collaborate with kitchen teams to meet client specifications while maintaining Marriott’s service standards and a professional, welcoming environment.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 2 years.
• Supervisory Experience: At least 1 year.

Responsibilities

• Supervise catering staff during event setup, service, and breakdown.
• Ensure event requirements meet client specifications and standards.
• Coordinate with kitchen and event planners for timely food delivery.
• Maintain service quality and guest satisfaction across events.
• Oversee on-site event logistics, tables, buffets, and bar service.
• Ensure adherence to food safety and hygiene regulations.
• Resolve guest or client issues promptly and professionally.
• Train and mentor new catering staff on service standards.

Skills

Leadership

Supervisory experience

Customer service

Education

High school diploma or GED

Job description

• What Supervisor Catering Jobs are in Jakarta ...

Showing 46 Supervisor Catering jobs in Jakarta Selatan

Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** One Marriott Drive, Need Address, Jakarta Pusat 10270, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

About the Role

Our client, a highly respected catering service provider in Depok, West Java , is actively seeking a dedicated and organized Event Catering Supervisor . This role is essential for ensuring the smooth and successful execution of all catered events, from small gatherings to larger functions. The ideal candidate will have a strong background in hospitality or event services, excellent leadership qualities, and a meticulous attention to detail. You will be responsible for supervising catering staff, coordinating event setups, ensuring food quality and presentation, and providing exceptional service to clients and guests. This position requires a proactive approach, the ability to problem-solve on the spot, and a commitment to upholding our client's reputation for excellence. You will be the on‑site point person for many events, liaising with clients and venue staff to guarantee seamless operations. The role is dynamic and requires flexibility to adapt to the diverse needs of various events held in the Depok area. A passion for hospitality and a drive for customer satisfaction are key attributes for success in this role.

Key Responsibilities

• Supervise and direct catering staff during event setup, service, and breakdown.
• Ensure all event requirements are met according to client specifications and established standards.
• Coordinate with kitchen staff and event planners to ensure timely and accurate food delivery and presentation.
• Maintain a high level of service quality and guest satisfaction throughout all events.
• Manage event logistics on‑site, including table settings, buffet arrangements, and bar service.
• Ensure adherence to all food safety, sanitation, and hygiene regulations during service.
• Address and resolve any guest or client issues or concerns promptly and professionally.
• Train and mentor new catering staff on service standards, procedures,