Supervisor Business Analyst

Josephine Anni; Jakarta Utara; On-site; IDR 111,600,000 - 200,880,000; Full time

Job summary

Josephine Anni is seeking a skilled Process Improvement Analyst to analyze end-to-end business processes across design, production, procurement, and logistics.

You will develop workflows, SOPs, and dashboards, lead improvement projects to cut lead times and errors, and collaborate with cross-functional teams to standardize operations and drive data-driven decisions.

Qualifications

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Business, or related field.
• 3–5 years of experience in business analysis, operations, or supply chain roles.
• Strong understanding of end-to-end business processes and supply chain operations.
• Proven ability in process analysis, problem solving, and continuous improvement.
• Proficient in Microsoft Excel / Google Sheets (Pivot Tables, Lookups, data analysis).
• Strong analytical thinking and system-thinking mindset.
• Excellent communication and stakeholder management skills.
• Proactive, detail-oriented, and strong sense of ownership.

Responsibilities

• Analyze end-to-end business processes and supply chain flow to identify inefficiencies and bottlenecks.
• Develop and enhance workflows, SOPs, and operational systems to improve scalability and efficiency.
• Initiate and lead process improvement projects to reduce lead time, increase productivity, and minimize errors.
• Analyze data related to production, inventory, and vendor performance to generate actionable insights for management.
• Build monitoring systems and dashboards to improve operational visibility and decision-making.
• Identify gaps between current performance and business targets, and propose data-driven solutions.
• Collaborate with cross-functional teams to ensure effective implementation of improvements.
• Document business processes and ensure standardization across teams.
• Support and guide operational teams in adopting new systems and improved ways of working.

Skills

Analytical thinking

Stakeholder management

Problem solving

System-thinking

Communication

Ownership

Education

Bachelor’s degree in Industrial Engineering, Supply Chain Management, Business, or related field

Tools

Excel / Google Sheets

Job description

Analyze end-to-end business processes and supply chain flow (Design Sampling Production QC Warehouse Distribution) to identify inefficiencies and bottlenecks.

Develop and enhance workflows, SOPs, and operational systems to improve scalability and efficiency.

Initiate and lead process improvement projects to reduce lead time, increase productivity, and minimize errors.

Analyze data related to production, inventory, and vendor performance to generate actionable insights for management.

Build monitoring systems and dashboards (e.g., Google Sheets or other tools) to improve operational visibility and decision-making.

Identify gaps between current performance and business targets, and propose data-driven solutions.

Collaborate with cross-functional teams (Design, Production, Purchasing, Warehouse) to ensure effective implementation of improvements.

Document business processes and ensure standardization across teams.

Support and guide operational teams in adopting new systems and improved ways of working.

Requirements:

Bachelor’s degree in Industrial Engineering, Supply Chain Management, Business, or related field.

Minimum 3–5 years of experience in business analysis, operations, or supply chain roles.

Strong understanding of end-to-end business processes and supply chain operations.

Proven ability in process analysis, problem solving, and continuous improvement.

Proficient in Microsoft Excel / Google Sheets (Pivot Tables, Lookups, data analysis).

Strong analytical thinking and system-thinking mindset.

Excellent communication and stakeholder management skills.

Proactive, detail-oriented, and strong sense of ownership.