Study Advisor (Telesales) - Lampung

PT Cerdas Digital Nusantara; Bandar Lampung; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

CAKAP, based in Indonesia, is seeking a Telemarketing/Telesales professional in Bandar Lampung to drive outbound sales and build strong customer relationships. You will handle calls, present educational products, and maintain customer data with accuracy.

Ideal candidates have 1–2 years in sales, a passion for education, and the ability to work in shifts in a fast-paced, KPI-driven environment. Join us to help expand language learning access across Indonesia.

Qualifications

• 1–2 years in Telemarketing or Telesales (fresh graduates welcome).
• Target oriented with drive to beat KPIs.
• Excellent communication with a professional telephone manner.
• Genuine interest in improving education in Indonesia.
• Willing to work in shifts in a fast-paced, target-driven environment.

Responsibilities

• Drive sales by calling potential customers and presenting educational products.
• Prioritize customer needs and deliver solutions to ensure satisfaction and repeat business.
• Accurately record and manage customer information, payment details, and purchase history in the database.

Skills

Telemarketing

Telesales

Sales-driven

Excellent communication

Tools

CRM

Job description

• Driving Sales: Actively reach out to potential customers via phone to introduce and sell our educational products.
• Customer Centricity: Identify and understand customer needs to provide the best solutions, ensuring high satisfaction and repeat sales.
• Data Management: Accurately record and manage customer information, payment details, and purchase history in our database.
• Product Expertise: Maintain up-to-date knowledge of all product offerings and effectively communicate new features/promotions to customers.
• Problem Solving: Act as the first point of contact for customer inquiries, providing clear and helpful information regarding our products.

Requirements:

• 1–2 years of experience as a Telemarketer, Telesales, or in a similar sales role (Fresh graduates with a passion for sales are encouraged to apply).
• Target-Oriented: A strong drive to achieve and exceed sales KPIs.
• Communication Excellence: Persuasive communication skills with a professional telephone manner.
• Mission-Driven: A genuine interest in improving the education landscape in Indonesia.
• Flexibility: Willingness to work in shifts and thrive in a fast-paced, target-driven environment.

THE COMPANY

What we stand for

We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling.

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do.

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues.

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

Learning process (and acknowledging one’s learning process) is essential in our team.

We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.

We appreciate not only great and fresh ideas but also how to turn them into real-world applications.

Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.

THE COMPANY

What we stand for

We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling.

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do.

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues.

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

Learning process (and acknowledging one’s learning process) is essential in our team.

We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.

We appreciate not only great and fresh ideas but also how to turn them into real-world applications.

Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.

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