Student Experience & Retention Advisor

PT. Edukasi Mandiri Pratama; Makassar; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

English 1 Center in Makassar is seeking a proactive Progress Advisor to ensure a superior learning experience for students and strong satisfaction for parents. You will stay in close touch with classroom teachers and families to communicate progress and support enrollment and retention initiatives.

You will also oversee class observations, organize parent events, process payments, and coordinate with teachers, parents, and students to monitor teaching quality and outcomes.

Qualifications

• University graduate, Diplomate/Bachelor degree in related field or equivalent.
• Preferable with experience in Marketing, Sales, service, consulting or education line with 1 year experience.
• Self-learning.
• Open minded, excellent interpersonal communication skill both oral and written.
• Self motivated, detail oriented, flexible, able to work under pressure.
• Multitasking person, Good organization skill and planning.
• Pleasant personality.

Responsibilities

• Maintain close contact with classroom teachers and customers/parents to discuss learning progress.
• Promote school sales targets by improving student retention.
• Conduct parent communication events (orientation, parent teacher conference, achievement ceremony and progress update).
• Observe classes to assess students' abilities and discuss feedback with teachers.
• Check for students and contact parents.
• Communicate among course teachers, parents and kids to track teaching quality and study results.
• Keep solid relationships with all customers.
• Manage the students including processing payment, retention sales and customer satisfaction.

Skills

Interpersonal communication

Multitasking

Organization

Self-motivation

Attention to detail

Education

Bachelor's degree

Diploma

Job description

English 1 Center in Makassar is seeking a proactive Progress Advisor to ensure a superior learning experience for students and strong satisfaction for parents. You will stay in close touch with classroom teachers and families to communicate progress and support enrollment and retention initiatives.

You will also oversee class observations, organize parent events, process payments, and coordinate with teachers, parents, and students to monitor teaching quality and outcomes.