Strategy & Ops Analyst: Drive Data-Driven Growth

Mekari; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

Join us to contribute to corporate strategy and operations by turning data into actionable insights, partnering with Finance, Operations, Product, and Data & BI to drive scalable improvements.

Qualifications

• Conduct business and operational analysis to identify trends, issues, opportunities, and areas for improvement.
• Support development and maintenance of reports, dashboards, and performance tracking for key operational and commercial metrics.
• Gather, clean, and analyze data from multiple sources to support business decisions and strategic initiatives.
• Translate business questions into structured analytical questions and actionable recommendations.
• Support metric definition and data validation, ensuring numbers are consistent and reliable across reports and stakeholders.
• Identify gaps or inefficiencies in existing processes and systems, and propose improvements to reduce manual work and improve scalability.
• Support process improvement and automation initiatives, including documenting current processes, identifying pain points, and helping implement solutions.
• Work with Data & BI, Product, Finance, Commercial, and Operations teams to resolve data or process issues.

Responsibilities

• Prepare analysis, reports, and presentations for management and leadership discussions.
• Support strategic projects from problem definition through analysis, implementation, and post-implementation tracking.
• Proactively identify insights or issues from data and operations, rather than relying solely on ad-hoc requests.

Skills

Analytical thinking

Data analysis

SQL/Spreadsheets

Communication

Attention to detail

Ownership

Problem solving

CRM/Automation

Education

Bachelor's degree

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

Join us to contribute to corporate strategy and operations by turning data into actionable insights, partnering with Finance, Operations, Product, and Data & BI to drive scalable improvements.