Senior Strategy and Ops (Internal Digitalization)

PT Mid Solusi Nusantara (MEKARI); Jakarta Utara; On-site; IDR 500,000,000 - 900,000,000; Full time

Job summary

Mekari, Indonesia's leading SaaS company, invites a Senior Strategy and Ops professional to own internal digitalization end-to-end in Jakarta. You will identify manual processes, shape the solution, and set the roadmap as the bridge between business stakeholders and engineering.

You will build MVPs and prototypes using AI-assisted vibe coding or low-code platforms, then partner with Solution Engineers for production-grade builds, measuring impact across sales, CRM, finance, and ops.

Qualifications

• 3+ years of experience in strategy, operations, product management, or related analytical roles
• Bachelor's degree in a quantitative, business, or technical field
• Strong communication and stakeholder management skills
• Proven ability to design and deliver projects start-to-finish with minimal supervision
• Hands-on experience with AI-assisted prototyping / vibe coding and low-code/no-code platforms
• Product sense to turn ambiguous problems into clear requirements and priorities

Responsibilities

• Own the internal digitalization roadmap and act as product owner for internal tooling
• Build MVPs or prototypes using AI-assisted vibes or low-code tools and hand off to engineers for production
• Translate business needs into clear requirements, user stories, and scope
• Define success metrics and measure adoption post-launch

Skills

Strategic thinking

Operations

Product management

Project management

Stakeholder management

AI prototyping

Low-code/no-code

Education

Bachelor's degree in a quantitative, business, or technical discipline

Tools

Cursor

Next.js

Vercel

Supabase

Job description

Senior Strategy and Ops (Internal Digitalization)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

About the role:

You will sit within the Corporate Strategy & Ops team and own the digitalization of internal operations end-to-end, from spotting where manual work and broken processes slow the business down, to shaping the solution, to shipping it. You define the what and why, prioritize the roadmap, and you're capable of building simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms. For anything heavier, you pair directly with Solution Engineers who take the build to production. You are the bridge between business stakeholders and the build.

How You Work:

Operate as the product owner for internal tooling. Decide what gets built, in what order, and why, based on business impact

Get hands-on: build simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms then hand off to engineers for production-grade builds when needed

Think from the user & customer perspective, designing for the people who actually run sales, CRM, finance, and ops every day

Treat internal stakeholders as customers: discover the real problem before jumping to a solution

Focus on speed and impact, prioritizing the work that removes the most manual effort

Job Description:

Partner with business stakeholders across sales, CRM, finance, and ops to uncover pain points, then translate needs into clear product requirements, user stories, and scope

Rapidly build MVPs and prototypes yourself to validate ideas before committing engineering resources, using vibe coding or low-code/no-code platforms

Pair with Solution Engineer to scope, build, and ship internal tools and automation workflows to production

Run delivery as project lead such as track schedules, surface risks and blockers early, and keep cross-functional parties aligned

Define success metrics for each tool and measure adoption and impact post-launch and iterate to give better impact

Write clear documentation, SOPs, and intake/scoping criteria to standardize how internal solutions are requested, built, and maintained

Continuously challenge existing processes and propose better ways of working

Job Requirements:

3+ years of experience in strategy, operations, product management, project management, or a related analytical/delivery role

Bachelor's degree in a quantitative, business, or technical discipline

Strong communication and stakeholder management skills, with the ability to translate between technical and non-technical audiences

Proven ability to design, scope, and deliver projects start-to-finish independently with minimum supervision

Hands-on capability with AI-assisted prototyping / vibe coding (e.g. Cursor, Next.js, Vercel, Supabase) and low-code/no-code platforms or a strong, demonstrated eagerness to get there fast

Product sense: able to break ambiguous problems into clear requirements and prioritize ruthlessly

Bias toward rapid experimentation over perfection, with the judgment to balance speed vs scalability

Extreme comfort in an ambiguous, fast-paced, collaborative environment

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.