Strategy & Operations - Lifestyle / Education

Seven-Retail Group; Jakarta Selatan; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

Seven Retail is seeking a Strategy & Operations leader to drive ideas into execution, shaping high-level strategic initiatives and owning end-to-end implementation and performance monitoring across CX, cost efficiency, and commercial operations.

You will lead cross-functional initiatives, align roadmaps with business goals, and guide senior executives with data-backed insights while mentoring teams.

Qualifications

• Minimum of 3-5+ years experience in program management, strategy consulting and field operations.
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations.
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.

Responsibilities

• Strategic Planning and Execution: Develop and refine the company's strategic roadmap and lead cross-functional initiatives.
• Operational Efficiency and Process Improvement: Identify inefficiencies and implement scalable solutions to improve productivity and cost management.
• Leadership and Stakeholder Management: Advise senior executives, mentor cross-functional teams, and communicate updates and proposals clearly.

Skills

Program management

Strategy consulting

Field operations

Operations management

Analytical skills

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

As a Strategy & Operations, you won’t just sit behind strategy decks, you will play a key role in driving ideas into execution. You will be responsible for shaping high-level strategic initiatives while also owning the end-to-end implementation and performance monitoring of critical projects.

Your scope will span across operational excellence, process improvement, cost efficiency & management, commercial operations, and customer experience (CX), giving you a holistic view of how the business runs and scales.

Ready to take the next step in your career? Join us and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

1. Strategic Planning and Execution

• Develop and refine the company's strategic roadmap, aligning it with overall business goals and objectives
• Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks
• Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.

2. Operational Efficiency and Process Improvement

• Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality
• Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes
• Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.

3. Leadership and Stakeholder Management

• Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions
• Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution
• Communicate effectively with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement

Who We're Looking For:

• Minimum of 3-5+ years experience in program management, strategy consulting and field operations
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision‑making.