Strategy Operations Improvement Manager - Lifestyle / Education

Seven Retail; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

Seven Retail in Jakarta seeks a Strategy Operations Improvement Manager to shape high-level initiatives and own end-to-end execution of key operation projects. You will blend strategic thinking with hands-on delivery across multiple departments.

You’ll set KPIs, analyze market trends, and drive cross-functional programs that improve productivity, costs, and quality. This role requires 3–5 years in program management, strategy consulting, or field operations and strong data-driven decision making.

Qualifications

• Minimum of 3–5 years experience in program management, strategy consulting and field operations.
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations.
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.

Responsibilities

• Strategic Planning and Execution: Develop and refine the company's strategic roadmap, aligning with business goals.
• Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks.
• Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver outcomes.
• Operational Efficiency and Process Improvement: Evaluate current operations to identify inefficiencies and implement scalable solutions.
• Establish and monitor KPIs to assess performance and optimize processes.
• Collaborate with teams across departments to streamline workflows and align with priorities.
• Leadership and Stakeholder Management: Advise senior executives with data-backed insights and recommendations.
• Lead, mentor, and influence cross-functional teams to foster collaboration and successful project execution.

Skills

Strategic planning

Cross-functional leadership

Data analysis

Stakeholder management

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

As a Strategy Operations Improvement Manager, you won’t just sit behind strategy decks, you will play a key role in driving ideas into execution. You will be responsible for shaping high-level strategic initiatives while also owning the end-to-end implementation and performance monitoring of critical operation projects.

Your scope will span across operational excellence and process operation improvement, giving you a holistic view of how the business runs and scales.

Ready to take the next step in your career? Join us and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

• Strategic Planning and Execution
• Develop and refine the company's strategic roadmap, aligning it with overall business goals and objectives
• Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks
• Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.
• Operational Efficiency and Process Improvement
• Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality
• Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes
• Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.
• Leadership and Stakeholder Management
• Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions
• Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution
• Communicate effectively with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement

Who We're Looking For

• Minimum of 3-5 years experience in program management, strategy consulting and field operations
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.