Strategic Partnerships Lead — E‑commerce Growth

Carousell; Jakarta Barat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Carousell is seeking a Senior Key Account Manager to lead strategic online partnerships with major e-commerce platforms, marketplaces and retailers in Indonesia. You will own partner performance, revenue targets and joint business plans to drive growth across the partner ecosystem.

In this role you will negotiate commercial terms, manage cross-functional initiatives with Sales, Marketing, Operations, Product and Finance, and develop new opportunities with existing partners to maximize traffic,

Qualifications

• 3–4 years as a Senior Key Account Manager or similar role with strategic accounts.
• Proven ability to own commercial targets, revenue growth and partner development.
• Experience leading key account strategies and cross-functional initiatives.
• Strong understanding of e-commerce ecosystems and major marketplaces.
• Familiarity with API integrations and marketplace connectivity.

Responsibilities

• Manage and grow strategic online partnerships with key platforms and retailers.
• Own partner performance, revenue, transaction volume, margin and KPIs.
• Develop and execute joint business plans to maximize opportunities.
• Build relationships with decision makers and stakeholders across partners.
• Lead negotiations on pricing, commissions, promotions, and terms.
• Identify new opportunities within existing partners and campaigns.
• Plan joint promotional campaigns with partners for visibility and sales.
• Monitor performance through data analytics and translate insights into actions.
• Collaborate with Sales, Marketing, Operations, Product and Finance.
• Resolve operational and commercial issues with partners promptly.
• Track market trends and partner developments to stay competitive.
• Prepare regular business reviews and action plans for management.

Skills

Senior Key Account Manager

Revenue growth

Stakeholder management

Cross-functional initiatives

E-commerce marketplaces

Negotiations

Analytical skills

Communication

Tools

APIs

Marketplace connectivity

Job description

Carousell is seeking a Senior Key Account Manager to lead strategic online partnerships with major e-commerce platforms, marketplaces and retailers in Indonesia. You will own partner performance, revenue targets and joint business plans to drive growth across the partner ecosystem.

In this role you will negotiate commercial terms, manage cross-functional initiatives with Sales, Marketing, Operations, Product and Finance, and develop new opportunities with existing partners to maximize traffic,