Senior Key Account Leader — Digital Partnerships

Laku6.com; Jakarta Barat; On-site; IDR 279,000,000 - 669,600,000; Full time

Job summary

Carousell Group in Indonesia is seeking a Senior Key Account Manager to lead strategic partnerships with key e-commerce platforms and digital partners, driving revenue growth and expanding the partner ecosystem.

You will own commercial targets, negotiate terms, coordinate with Sales, Marketing, Operations, and Finance, and translate data insights into actionable plans to keep the business competitive and profitable.

Qualifications

• 3–4 years of Sr. KAM experience with strategic accounts.
• Proven ability to meet revenue and partner targets.
• Experience with Shopee/Tokopedia/Lazada or similar marketplaces.
• Strong analytics and stakeholder management.

Responsibilities

• Manage and grow strategic online partnerships with key e-commerce platforms, marketplaces, online retailers, and other digital partners to drive business growth.
• Own partner performance and commercial targets, including revenue, transaction volume, margin, and other relevant business KPIs.
• Develop and execute joint business plans with key partners to maximize sales opportunities and achieve company targets.
• Build and maintain strong relationships with key decision makers and stakeholders across partner organizations.
• Lead commercial negotiations covering pricing, commission, promotions, campaigns, business terms, and other partnership opportunities.
• Identify and develop new business opportunities within existing partners, including new channels, programs, products, and campaigns.
• Plan and execute joint promotional campaigns with partners, ensuring strong visibility, traffic, conversion, and sales performance.
• Monitor partner performance through data and business analytics, identify gaps and opportunities, and translate insights into actionable initiatives.
• Work closely with internal teams such as Sales, Marketing, Operations, Product, and Finance to ensure smooth execution of partnership initiatives.
• Resolve operational and commercial issues with partners and ensure timely follow-up and resolution.
• Track market trends, competitor activities, and partner developments to identify opportunities and maintain competitiveness.
• Prepare regular business reviews and performance reports for management, including key achievements, challenges, opportunities, and action plans.
• Take ownership of end-to-end partnership initiatives, from opportunity identification and negotiation through execution and performance evaluation.
• Support the development of the company's online partnership strategy and contribute to expanding the partner ecosystem.

Skills

Strategic account management

Negotiation

Cross-functional collaboration

Analytical thinking

E-commerce knowledge

Job description

Carousell Group in Indonesia is seeking a Senior Key Account Manager to lead strategic partnerships with key e-commerce platforms and digital partners, driving revenue growth and expanding the partner ecosystem.

You will own commercial targets, negotiate terms, coordinate with Sales, Marketing, Operations, and Finance, and translate data insights into actionable plans to keep the business competitive and profitable.