Strategic Customer Ops & Planning Lead – RTM/GT

unilever

Tangerang

On-site

IDR 300,000,000 - 540,000,000

Full time

9 days ago

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Job summary

Unilever is seeking a Deputy Customer Operations & Manager for Java & RTM (Foods) to lead end-to-end commercial planning and execution across Java region GT & LMT and RTM & HSM channels. You will drive sales growth and profitability through channel strategy, promotions, TTS management, and strong customer team leadership.

You will partner with Category Leads to translate commercial plans into marketplace execution, while representing channel needs in S&OP and ensuring alignment with category

Qualifications

Minimum 3 years of experience in FMCG sales, including AASM/AAM/CSP roles.
Proven experience managing DT and RTM operations.
Solid understanding of category strategy and commercial levers.

Responsibilities

Lead execution of channel and category plans to deliver commercial targets across GT, MT, RTM, and HSM.
Develop and manage promotional strategies and TTS allocation across customer teams.
Monitor and evaluate promotion effectiveness across all channels, identifying opportunities for improvement.
Drive performance management of customer teams, ensuring delivery of monthly and half-year targets.
Represent customer and channel perspectives in the S&OP process.
Collaborate with Category Leads to ensure end-to-end alignment between category strategy and channel execution.

Skills

FMCG sales

AASM/AAM/CSP

DT & RTM operations

Channel strategy

Budget management

Tools

Microsoft Excel

Job description

You will partner with Category Leads to translate commercial plans into marketplace execution, while representing channel needs in S&OP and ensuring alignment with category

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