Strategic Change Manager – Transformation & AI Enablement

Sun Life; Jakarta Selatan; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Sun Life is seeking a strategic Change Manager in Jakarta to drive planning, readiness, and sustained adoption of transformation initiatives, including AI and digital transformation. You will report to the Head of Strategic Transformation and work with senior stakeholders to align leadership around priorities and ensure successful local execution.

The role focuses on readiness assessment, workforce transition, and embedding new ways of working across a matrixed environment, with a strong

Qualifications

• Minimum 5 years in change management in complex environments.
• Experience in readiness assessment, workforce transition and adoption of new ways of working.
• Certification in change management methodologies (e.g., Prosci, ADKAR) is an advantage.

Responsibilities

• Lead and deliver local change management activities as part of the Transformation Office.
• Translate transformation priorities into localized, actionable change plans aligned with business needs.
• Assess impact, readiness, resistance, and change saturation across initiatives.
• Develop and execute targeted change strategies to drive adoption and integration.
• Align with leaders and cross-functional teams to ensure coordinated execution.
• Enable leaders to effectively communicate and reinforce transformation priorities.
• Monitor stakeholder sentiment and adoption risks; recommend timely interventions.
• Support capability-building and embed sustainable change into day-to-day operations.

Skills

Systems thinking

Influence without authority

Diagnostic mindset

Relationship-building

Bias for action

Adaptability & resilience

Education

Bachelor's degree in Business/Communications/Psychology/Human Resources

Job description

Sun Life is seeking a strategic Change Manager in Jakarta to drive planning, readiness, and sustained adoption of transformation initiatives, including AI and digital transformation. You will report to the Head of Strategic Transformation and work with senior stakeholders to align leadership around priorities and ensure successful local execution.

The role focuses on readiness assessment, workforce transition, and embedding new ways of working across a matrixed environment, with a strong