Strategic Agency Programs Lead

aia; Jakarta Pusat; On-site; IDR 200,000,000 - 350,000,000; Full time

Job summary

AIA in Jakarta is seeking a senior program leader to design, optimize, and execute transformative agency initiatives that align with our distribution and corporate objectives. The role focuses on driving scalable programs across recruitment, training, and customer gathering.

You will partner with regional leaders to translate strategies into playbooks, training content, and field guidelines, ensuring practical adoption and high-quality execution.

Responsibilities

• Lead end-to-end execution of agency strategic initiatives, including scope definition and delivery.
• Establish governance checkpoints and documentation standards for consistent execution.
• Embed new processes, tools, and ways of working into the agency field force.
• Collaborate with Recruiting, Marketing, Training, and regional leaders for readiness.
• Engage with regional leaders to ensure programs are understood and executed.
• Translate program strategies into playbooks, training content, and field guidelines.
• Advise on adoption challenges, field needs, and on-ground realities.
• Monitor KPIs related to recruitment, customer gathering, productivity, and engagement.
• Conduct post-implementation reviews and ROI assessments.
• Maintain consistency of agency programs across regions with market-specific tuning.

Job description

AIA in Jakarta is seeking a senior program leader to design, optimize, and execute transformative agency initiatives that align with our distribution and corporate objectives. The role focuses on driving scalable programs across recruitment, training, and customer gathering.

You will partner with regional leaders to translate strategies into playbooks, training content, and field guidelines, ensuring practical adoption and high-quality execution.