Strategic Account Manager – Growth & Client Success

PT. Cubiconia Kanaya Pratama; Jakarta Utara; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

PT. Cubiconia Kanaya Pratama is seeking an Account Manager to build and maintain long-term relationships with clients, driving growth and serving as the primary liaison between the company and customers.

You will manage portfolios, conduct corporate selling and negotiations, analyze market trends, and collaborate with product and operations teams to ensure service excellence while juggling multiple accounts.

Qualifications

• Minimum Bachelor's degree (S1) from any discipline.
• Proficiency in corporate selling, contract negotiation, and sales closing.
• Experience using CRM tools (HubSpot, Salesforce, or similar) and productivity tools (Microsoft Office, Google Workspace).
• Strong interpersonal communication and presentation skills; English proficiency is a plus.
• Strong analytical and problem-solving skills.
• Ability to manage multiple accounts and priorities with good time management.
• High initiative, independence, and resilience to rejection.
• Ability to collaborate with internal teams to ensure service meets client expectations.

Responsibilities

• Build and maintain long-term business relationships with clients
• Ensure customer satisfaction and manage client account development
• Serve as the main point of contact between the company and customers
• Understand client needs and offer appropriate solutions
• Manage client portfolios independently from start to finish
• Analyze market trends, review account performance reports, and identify growth opportunities
• Conduct corporate selling, contract negotiation, and sales closing
• Handle client complaints and challenges with analytical and problem-solving skills
• Collaborate with internal teams (product, operations, technical) to ensure service meets client expectations
• Manage multiple accounts and priorities while maintaining attention to detail

Skills

Interpersonal communication

Presentation skills

English proficiency

Time management

Analytical thinking

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Microsoft Office

Google Workspace

Job description

PT. Cubiconia Kanaya Pratama is seeking an Account Manager to build and maintain long-term relationships with clients, driving growth and serving as the primary liaison between the company and customers.

You will manage portfolios, conduct corporate selling and negotiations, analyze market trends, and collaborate with product and operations teams to ensure service excellence while juggling multiple accounts.