Strategic Account Executive

Wolkk.; Indonesia; On-site; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Competitive salary and benefits

Dynamic and supportive work环境

Job summary

Wolkk is seeking a senior, commercially minded Strategic Account Executive to build and grow long-term relationships with large B2B clients across the technology and financial services sectors in Indonesia.

You will be the trusted face of the client within the organization, coordinating with engineering, data, cloud, product and leadership teams to deliver strong customer outcomes and manage strategic accounts end-to-end with senior stakeholders.

Qualifications

• 10+ years in strategic account management or senior client-facing roles.
• Proven experience managing large or complex B2B accounts.
• Experience selling technology services, banking solutions, or financial services.
• Experience in IT services, fintech, or technology vendor ecosystems.
• Strong English communication and stakeholder management skills.

Responsibilities

• Own and develop relationships with key strategic B2B accounts.
• Serve as the primary senior point of contact and trusted advisor for assigned clients.
• Build long-term relationships with senior client stakeholders.
• Understand client objectives and evolving needs; translate to internal priorities.
• Develop and execute strategic account plans to expand partnerships.
• Coordinate with engineering, delivery, data, cloud, product, and leadership teams to support client success.

Job description

We are looking for a senior, commercially minded Strategic Account Executive to build and grow long-term relationships with large B2B clients across the technology and financial services sectors.

In this role, you will be the trusted face of the client within the organization — understanding their business priorities, representing their needs internally, and ensuring strong alignment between client expectations and our delivery capabilities.

You will own strategic client relationships end-to-end, identify opportunities to expand existing partnerships, and coordinate closely with engineering, data, cloud, product, and leadership teams to deliver strong customer outcomes. You will influence and coordinate these teams without directly managing their reporting lines.

This is a strategic relationship and account-growth role for someone who is comfortable working with senior stakeholders, complex B2B accounts, and long-term technology partnerships.

Key Responsibilities

Strategic Account Management

• Own and develop relationships with key strategic B2B accounts.
• Serve as the primary senior point of contact and trusted advisor for assigned clients.
• Build strong, long-term relationships with senior client stakeholders.
• Understand client business objectives, priorities, challenges, and evolving needs.
• Develop and execute strategic account plans to strengthen and expand client partnerships.
• Act as the internal advocate for client needs across the organization.

Client Partnership & Business Development

• Identify opportunities to expand existing accounts and deepen long-term partnerships.
• Lead consultative conversations focused on business value, strategic outcomes, and client needs.
• Position technology services and capabilities as solutions to client business challenges.
• Develop opportunities across areas such as software engineering, data, cloud, infrastructure, and product development.
• Drive account growth through relationship development and strategic opportunity identification rather than purely transactional sales.

Cross-Functional & Delivery Coordination

• Coordinate closely with engineering, delivery, data, cloud, product, and leadership teams to support client success.
• Translate client expectations and business requirements into clear internal priorities.
• Ensure effective communication and alignment between clients and delivery teams.
• Monitor service quality, responsiveness, and overall client satisfaction.
• Proactively address issues and coordinate solutions when challenges arise.

Senior Stakeholder Management

• Build credibility and trusted relationships with senior executives and decision-makers.
• Lead commercial and strategic discussions with confidence.
• Navigate complex stakeholder environments and manage competing priorities.
• Represent the organization professionally in high-level client engagements.

What We’re Looking for

Must-Have Experience

• 10+ years of experience in strategic account management, account leadership, sales, commercial management, client partnership, or other senior customer-facing roles.
• Proven experience managing and growing large or complex B2B accounts.
• Demonstrated experience selling technology services, banking solutions, financial services, or consumer finance solutions.
• Experience in strategic account management, client partnership, or enterprise relationship management.
• Ideally, experience working within an IT services company, systems integrator, fintech, or technology vendor.
• Strong track record of developing long-term client relationships and expanding existing accounts.
• Experience working closely with engineering, delivery, or technical teams.
• Excellent English communication, negotiation, presentation, and stakeholder management skills.
• Strong commercial judgment and business acumen.

Nice-to-Have

• Experience managing regional or international client relationships.
• Exposure to digital transformation, technology consulting, or complex technology delivery engagements.
• Experience working with distributed teams across multiple countries.
• Previous experience as an Account Director, Client Partner, Strategic Account Manager, or similar senior role.

What You’ll Bring

• Relationship-driven: You build trust and credibility with senior stakeholders.
• Commercially minded: You understand how to turn strong relationships into sustainable account growth.
• Strategic: You look beyond immediate requirements and understand the client's long-term business direction.
• Structured and proactive: You can manage complex accounts, priorities, and stakeholders effectively.
• Collaborative: You are comfortable coordinating engineering and delivery teams without directly managing them.
• Problem-solving: You remain composed and solutions-oriented when navigating complex client situations.
• Adaptable: You thrive in fast-moving, international, and evolving environments.

Additional Information

Location: Jakarta

Regional Collaboration: Regular collaboration with teams in Vietnam and the Czech Republic

Travel: Willingness to travel regionally is required

What We Offer:

• Competitive salary and benefits.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• The chance to work on cutting-edge technologies and projects.

Who We Are:

Wolkk is an offshore outsourcing company dedicated to connecting international clients with top talent in Indonesia. Our mission is to enable young professionals in Indonesia to learn and grow by working with international clients. We help clients recruit and manage their employees in Indonesia, fostering an environment where talent can thrive and businesses can achieve their goals. Join us at Wolkk and be part of a dynamic team that bridges global opportunities with local expertise.