Store Supervisor for L'Occitane Bandung

PT Asia Bandar Alam; Kota Bandung; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

ABA Group in Bandung is seeking a Store Supervisor to lead beauty brand counters, drive sales, supervise staff, and ensure brand standards.

You will coordinate schedules, manage inventory, analyze sales data, and collaborate with brand executives to support promotions.

Qualifications

• Minimum 3 years experience as Store Supervisor, preferably from beauty industry or high-end brand with loyal customer base.
• Proficient in Microsoft Excel.
• Strong commercial sense, analytical skills and strategic thinking.
• Highly motivated and committed.
• Able to lead a team.

Responsibilities

• Drive sales targets and motivate retail staff to achieve them.
• Organize and distribute staff schedules.
• Ensure merchandizing, pricing accuracy, and display alignment with brand standards.
• Oversee inventory, receive shipments, and maintain accurate records.
• Report weekly results to Retail Manager and communicate daily outcomes.
• Delegate order fulfillment and maintain inventory database.
• Liaise with Brand executives on counter needs, promotions, and collateral.
• Monitor promotions and competing store concepts.
• Develop relationships with customers and build long-term loyalty.

Skills

Excel

Team leadership

Analytical skills

Strategic thinking

Commercial awareness

Motivation

Job description

Help, drive, motivate, and encourage retail sales staff to achieve sales targets

Organize and distribute staff schedules

To make sure mechanic support is implemented well by each BA in counter

Make sure pricing is correct (regular / promotion price )

Evaluate on going the mechanic support, promotion activity

Oversees receipt and verification of incoming shipments; ensures materials are unloaded, stored, and verified according to policy

Ensures that an accurate inventory record of finished goods is maintained in accordance with established procedures and report by weekly to Asistant Retail Manager

Communicate daily result such as numbers of customer walk in, closing customer, the reason of purchase cancellation, sales achievement daily and versus target

Delegates fulfillment of customer orders to staff; maintains inventory database when orders are fulfilled.

Ensure products are clean and ready to be displayed, window and VM to be alligned with brand standard and marketing calendar

Recruit, Coach, counsel, discipline, evaluate BA performance and train employees such as communication skill, cross-sell skill

Liase with Brand executive in counter of the store needs such as: ATK, Product- tester- sample replenishment and return, marketing collateral in counter such as POP, blotter, paper bag, etc

Monitor competitors promotion (Dept.store concept)

To analize customer database and delegates BA to contact, follow up and build long term relationship with customer database

Requirements:

Minimum 3 years experience as Store Supervisor, preferably from beauty industry or high-end brand that have loyal customer base.

Good in Microsoft Excel

Have sense of commerciality, analytical skill, and strategical thinking

Highly motivated and committed

Eager to work hard, honest, and responsible

Able to lead a team

ABA Group was established in 2002 and has since brought delight with its selection of brands. Within 19 years of operation, ABA Group has enhanced the quality of life through partnerships with world-class brands, providing only the best ingredients to Indonesia.

Consisted of PT Asia Bandar Alam and PT Asia Bandar Arta, ABA Group manages leading beauty retailers such as L`Occitane, Elemis, Bon Parfumeur, and the finest chocolate gourmet Venchi. Each brand carries distinctive expertise and maintains exclusivity as it complements one another.

The vision of ABA group is to increase the sense of well-being as a celebration of life, bringing the best from all over the world to the people of Indonesia.

ABA Group was established in 2002 and has since brought delight with its selection of brands. Within 19 years of operation, ABA Group has enhanced the quality of life through partnerships with world-class brands, providing only the best ingredients to Indonesia.

Consisted of PT Asia Bandar Alam and PT Asia Bandar Arta, ABA Group manages leading beauty retailers such as L`Occitane, Elemis, Bon Parfumeur, and the finest chocolate gourmet Venchi. Each brand carries distinctive expertise and maintains exclusivity as it complements one another.

The vision of ABA group is to increase the sense of well-being as a celebration of life, bringing the best from all over the world to the people of Indonesia.