Ecommerce Manager

PT. TJUFOO SUKSES GLOBAL; Tangerang Selatan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. TJUFOO SUKSES GLOBAL is seeking an ecommerce leader to own platform strategies across TikTok Shop, Tokopedia, Shopee Mall, and related live commerce activities. You will coordinate cross-functional teams to maximize revenue and margins.

You will plan campaigns, manage live sessions, optimize product feeds, and ensure platform compliance while collaborating with Marketing, Creative, Product, and Logistics to deliver a seamless customer experience.

Qualifications

• Experience managing ecommerce on third-party marketplaces or live commerce platforms with demonstrable results on at least two platforms.
• Bachelor's degree in Marketing, Business, E-commerce, or related field (or equivalent).
• Comfortable with marketplace seller consoles and analytics dashboards; basic Excel/Sheets familiarity.

Responsibilities

• Define and execute platform-specific strategies for TikTok Shop, TikTok GO, Tokopedia, and Shopee Mall.
• Plan and run acquisition campaigns (paid & organic), optimization, and retention programs.
• Coordinate creatives, copy, and product feeds to align with platform algorithms and seasonal peaks.
• Own end-to-end live commerce program: concept, host selection/training, scripts, offers, and setup.
• Maintain accurate product listings, inventory sync, pricing, and promotions across platforms.
• Track funnel metrics and run A/B tests on creatives, titles, and offers.

Skills

Marketplace management

Live commerce

Campaign planning

Education

Bachelor's degree in Marketing/Business or related field

Tools

Analytics dashboards

Excel/Google Sheets

Feed management tools

Job description

Define and execute platform‑specific strategies for TikTok Shop, TikTok GO, Tokopedia, and Shopee Mall.

Prioritize assortment, pricing, promotions, and content mix per platform to maximize revenue and margin.

Plan and run acquisition campaigns (paid & organic), conversion optimization, and retention programs (vouchers, bundles, loyalty).

Coordinate creatives, copy, and product feeds to align with platform algorithms and seasonal peaks.

Live Commerce & Live Shop Sessions

Own the end‑to‑end live commerce program: concept, host selection/training, scripts, product selection, offers, and technical setup.

Manage live session calendar, KPIs, rehearsals, and post‑live follow‑ups (replays, clips, UGC).

Catalog & Operations

Maintain accurate product listings, inventory sync, pricing, and promotions across platforms.

Work with supply chain and fulfillment teams to ensure SLAs, stock replenishment, and returns handling.

Performance Measurement & Optimization

Track and analyze funnel metrics (impressions, CTR, conversion rate, AOV, CAC, ROAS, LTV).

Run A/B tests on creatives, titles, thumbnails, and offers; implement learnings rapidly.

Partnerships & Platform Relations

Manage relationships with platform account managers; negotiate promotional placements and participate in platform programs.

Cross‑Functional Collaboration

Coordinate with Marketing, Creative, Product, Customer Service, and Finance to align campaigns, budgets, and customer experience.

Compliance & Brand Safeguards

Ensure all listings, promotions, and live content comply with platform policies and protect brand integrity.

Required Qualifications

Experience: 3–5+ years managing ecommerce on third‑party marketplaces or live commerce platforms; demonstrable results on at least two of the named platforms.

Education: Bachelor’s degree in Marketing, Business, E‑commerce, or related field (or equivalent experience).

Technical Skills: Comfortable with marketplace seller consoles, analytics dashboards, basic Excel/Google Sheets, and familiarity with feed management tools.

Language: Fluent in Indonesian; strong written and verbal communication skills for copy and live hosting coordination.

Other: Proven track record running live commerce sessions or coordinating hosts/creatives for live shopping