Retail and Ecommerce Manager

Elitez Pte Ltd; Desa Ciranjeng; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Elitez Pte Ltd is seeking a seasoned Retail & E-Commerce Manager to oversee sales across physical stores and online platforms. You will craft end-to-end e-commerce plans and supervise operations on Shopee and TikTok Shop, while driving online marketing and traffic growth.

The role requires a strong command of English, with Mandarin a plus. You will guide a team, optimize campaigns, and use data to improve performance and revenue across channels.

Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field.
• Fluent in English; Mandarin proficiency is an advantage.
• Minimum 3 years of experience in retail operations.
• Experience in the mobile phone industry preferred.
• Strong copywriting, data analysis, and administrative skills.
• Proven experience as a Supervisor or Manager handling Shopee, TikTok Shop, or other e-commerce platforms.
• Good understanding of advertising policies and operational processes across various e-commerce platforms.

Responsibilities

• Manage and oversee sales activities across retail stores and e-commerce platforms.
• Develop comprehensive end-to-end strategic and operational e-commerce plans.
• Manage and monitor end-to-end operations across platforms, including Shopee and TikTok Shop.
• Develop and implement comprehensive online marketing strategies.
• Develop strategies to increase traffic and optimize advertising performance.
• Develop strategies to increase customer acquisition, transactions, and sales revenue.
• Manage and evaluate the performance of the Retail & E-Commerce team.
• Evaluate sales strategies and provide improvement recommendations based on data and market conditions.

Skills

Copywriting

Data analysis

Administrative tasks

Education

Bachelor's degree

Tools

Shopee

TikTok Shop

Job description

Manage and oversee sales activities across retail stores and e-commerce platforms.

Develop comprehensive end-to-end strategic and operational e-commerce plans.

Manage and monitor end-to-end operations across platforms, including Shopee and TikTok Shop.

Develop and implement comprehensive online marketing strategies.

Develop strategies to increase traffic and optimize advertising performance.

Develop strategies to increase customer acquisition, transactions, and sales revenue.

Manage and evaluate the performance of the Retail & E-Commerce team.

Evaluate sales strategies and provide improvement recommendations based on data and market conditions.

Requirements

Minimum Bachelor’s degree in Marketing, Communications, or a related field.

Fluent in English; Mandarin proficiency is an advantage.

Minimum 3 years of experience in retail operations. Candidates with experience in the mobile phone industry are preferred.

Strong skills in copywriting, data analysis, and administrative tasks, with the ability to maintain a positive team atmosphere.

Proven experience as a Supervisor or Manager handling Shopee, TikTok Shop, or other e-commerce platforms.

Good understanding of advertising policies and operational processes across various e-commerce platforms.