Store Manager (Jakarta, Indonesia)

Apm Monaco; Jakarta Pusat; Presencial; IDR 180.000.000 - 300.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee discounts

Descripción de la vacante

APM Monaco, Jakarta, is seeking a passionate leader to head our Jakarta boutique team at Plaza Senayan. You will drive sales performance, optimize profitability, and ensure exceptional client service in a fast-paced luxury jewelry environment.

You will develop merchandising strategies, manage staff recruitment and training, and uphold the brand's image and standards. Fluent Bahasa Indonesia and English are preferred to engage a diverse client base.

Formación

• Experience leading boutique teams and driving sales targets.
• Strong understanding of brand merchandising and visual standards.
• Excellent customer service and client development skills.
• Proven ability to recruit and train staff.

Responsabilidades

• Drive sales targets and maximize profitability.
• Analyze performance to inform business strategy.
• Train staff on POS usage and cash handling.
• Monitor inventory movement and merchandising execution.
• Maintain boutique image in line with brand standards.
• Plan and execute client events and promotions.
• Lead in-store training and coaching.
• Recruit and develop a high-performing team.
• Ensure excellent client service and loyalty.

Conocimientos

Management

Leadership

Business acumen

Strategic thinking

Client intelligence

Bilingual Indonesian/English

Descripción del empleo

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Jakarta boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Jakarta boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Requirements

Main Accountabilities

Business Performance & Operations

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
• Analyze performance to identify business needs and turn them into individual actions and objectives
• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Ensure staff is trained in all areas of appropriate POS usage and maintenance
• Understand and properly execute all management POS functions
• Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
• Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
• Maintain boutique image according to the brand's standards
• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

• Ensure all associates provide the highest level of customer service
• Manage client database and utilize information to increase sales and client contact
• Execute service excellence to increase client satisfaction and retain customer loyalty
• Resolve all client problems and complaints quickly and effectively
• Manage all special events inclusive of collection previews, client events, sale events, etc.
• Empower associates to make decisions in the customer's best interest that also support the company's philosophy

Team Management & Development

• Identify and recruit new talents, build and retain a high performing team
• Lead by example demonstrating passion towards APM Monaco, know our brand's products, mission and value
• Conduct in-store training, one-o-one coaching and team meetings
• Build individual objectives and development plansEnsure image and grooming standards are professional, reflective of the brand image and always adhered to
• Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Work Location: Jakarta Plaza Senayan

Skills and Traits:

• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Reactive, flexible and open-minded
• Fluency in Bahasa Indonesia and English, other languages would be a plus

Benefits

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce
• Growth Opportunities: We support your professional development
• Collaborative Culture: Teamwork and open communication
• Comprehensive Benefits: Paid time off and generous employee discounts