Boutique Manager

PT. PASSION ABADI KORPORA; Jakarta Timur; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

A luxury jewelry company in Jakarta is seeking a Store Manager to lead high-performing teams and exceed sales targets at its boutiques. The ideal candidate will have a Bachelor's degree and at least 2 years of experience in luxury retail or related industries. Responsibilities include supervising store operations, coaching team members, and managing inventory to ensure optimal performance. Excellent communication and strong leadership skills are essential. Willingness to be placed in various locations is required.

Qualifications

• Minimum of 2 years' experience as a Sales or Store Manager, preferably in luxury retail.
• Strong leadership and team development skills.
• Proven achievements in sales and target orientation.

Responsibilities

• Create and manage store staff work schedules for smooth operations.
• Supervise store opening and closing activities.
• Provide coaching and support to achieve sales targets.
• Monitor daily store sales performance.
• Plan and manage store inventory and operations.
• Design and implement in-store sales strategies.

Skills

Leadership skills

Sales orientation

Problem-solving skills

Communication skills

Team development

Education

Bachelor's degree

Job description

We're looking for a Store Manager to lead high performing teams at our Diamond & Co boutiques. This role is perfect for someone who thrives in a dynamic retail environment, understands luxury customer service, and is motivated to exceed sales targets through strong team leadership and operational excellence.

What You’ll Do

• Create and manage store staff work schedules to ensure optimal coverage for smooth daily operations.
• Supervise store opening and closing activities in alignment with standard operating procedures (SOP).
• Provide direction, coaching, and daily support to Jewelry Consultants to achieve sales targets.
• Monitor and evaluate daily, weekly, and monthly store sales performance—including sales plans, deposit follow-ups, repair processes, and projections.
• Conduct regular Boutique Manager (BM) checks to ensure store performance and compliance.
• Review and approve store administrative needs, such as overtime, reimbursements, and leave requests, based on proper documentation.
• Plan and manage store inventory and daily operational logistics.
• Design and implement in-store sales strategies, including promotional and event activities.
• Coordinate with Marcomm for brand-aligned promotional campaigns and event execution.
• Ensure all store activities are conducted according to SOP to maintain high service standards.
• Conduct competitor and market analysis to support local sales strategy.
• Prepare and analyze monthly sales reports and store performance summaries.
• Compile monthly performance points and attendance records of team members.
• Motivate and guide the team through coaching and training to elevate service and sales performance.

What We’re Looking For

• Bachelor’s degree in any field.
• Minimum of 2 years' experience as a Sales or Store Manager, preferably in luxury retail, jewelry, or related industries.
• Strong leadership and team development skills.
• Sales and target-oriented with proven achievements.
• Solid knowledge of store operations, customer service excellence, and luxury branding.
• Excellent communication, organizational, and problem-solving skills.
• High adaptability to work with diverse teams, customer profiles, and a wide product range.
• Willing to be placed in any Passion Jewelry branch (jakarta, Tangerag, Bandung, Surabaya, Jakarta, or other cities based on company needs).