Store Department Lead: Omnichannel Growth & People Development

Decathlon Indonesia; Jakarta Barat; On-site; IDR 150,000,000 - 230,000,000; Full time

Benefits offered by this job

Competitive payroll with bonus

Medical insurance

Global shareholding program

Product discount

New hire starter kit

Domestic and international career opps

Job summary

Decathlon Indonesia is seeking a Store Department Manager to lead a specific sports department and drive growth while delivering exceptional customer service. You will own the department’s commercial strategy across physical and digital channels to ensure a seamless omnichannel experience.

The role requires strong leadership, operational execution, and a focus on sustainability and people development. Willingness to work across multiple store locations in Indonesia is essential.

Qualifications

• Demonstrated leadership in retail or store operations.
• Strong analytical and merchandising planning skills.
• Fluent in Bahasa Indonesia and English, written and spoken.

Responsibilities

• Lead and develop the department team to achieve sales targets and service standards.
• Create a safe, inclusive store environment aligned with Decathlon values.
• Develop and implement commercial strategies for priority sports.
• Utilize customer insights to optimize product offers and digital engagement.
• Maintain best-in-class customer experience through merchandising and sales excellence.
• Oversee inventory, staff scheduling, and forecasting to hit targets.
• Ensure daily compliance with safety and security protocols.

Skills

Leadership

Team management

Merchandising strategy

Data analysis

Communication

Bilingual – Indonesian/English

Job description

Decathlon Indonesia is seeking a Store Department Manager to lead a specific sports department and drive growth while delivering exceptional customer service. You will own the department’s commercial strategy across physical and digital channels to ensure a seamless omnichannel experience.

The role requires strong leadership, operational execution, and a focus on sustainability and people development. Willingness to work across multiple store locations in Indonesia is essential.