Staff Teller

HSBC Holdings plc; Pontianak; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

HSBC is seeking candidates for a customer-focused teller role within International Wealth and Premier Banking in Indonesia. You will handle service and operations following SOPs, regulate policies, and support lead follow-up to identify potential customers based on profiles and needs.

Requirements include at least 2 years in banking and a bachelor degree; you should be service- and sales-driven, with strong communication, detail orientation, and the ability to work with accuracy.

Qualifications

• Minimum 2 years of banking experience.
• Bachelor degree required.
• Integrity with strong service and sales focus.
• Detail oriented, process driven, good admin and calculation skills.
• Good communication and interpersonal skills.

Responsibilities

• Conduct service and operation following SOPs, regulations and terms.
• Perform teller operations with integrity.
• Support the business by following up leads and engaging customers based on their profile and needs.

Skills

Customer service

Sales driven

Communication skills

Integrity

Education

Bachelor degree

Job description

Brand: HSBC

Area of Interest:

Role Workstyle:

Date: 1 Oct 2026

Some careers shine brighter than others

If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Responsibilities:

• Conduct service and operation follow SOP, Regulation and Terms Condition
• Doing operating rhythm as Teller with integrity
• Support business to follow up leads, approach customer potential based on their profile and needs

To be successful in this role, you should meet the following requirements:

• Has minimum 2 years working in banking
• Hold a minimum of bachelor degree
• Integrity, Strong knowledge in service and operation; also strong sales driven
• Process oriented, detailed, strong in administrations and calculation
• Good communication and interpersonal skills

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone toachievetheir potential withequalityregardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through emailat [e-mail] at the time of your application, so that we can support you through your recruitment journey.