Staff Teller

HSBC Group; Pontianak; On-site; IDR 48,000,000 - 80,000,000; Full time

Job summary

HSBC is seeking a Teller in Pontianak to deliver banking services with integrity and a customer-focused approach. You will perform daily teller duties, support sales-led initiatives, and follow SOPs while upholding high service standards.

The role requires at least 2 years in banking and a bachelor degree; strong communication and interpersonal skills are essential. HSBC offers a professional, inclusive environment with growth opportunities through mobility and development programs.

Qualifications

• Has minimum 2 years working in banking.
• Hold a minimum of bachelor degree.
• Integrity, strong knowledge in service and operation; also strong sales driven.
• Process oriented, detailed, strong in administrations and calculation.
• Good communication and interpersonal skills.

Responsibilities

• Conduct service and operation follow SOP, Regulation and Terms Condition
• Doing operating rhythm as Teller with integrity
• Support business to follow up leads, approach customer potential based on their profile and needs

Skills

Customer service

Interpersonal skills

Sales driven

Communication

Attention to detail

Education

Bachelor degree

Job description

Some careers shine brighter than others

If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Responsibilities:

• Conduct service and operation follow SOP, Regulation and Terms Condition
• Doing operating rhythm as Teller with integrity
• Support business to follow up leads, approach customer potential based on their profile and needs

To be successful in this role, you should meet the following requirements:

• Has minimum 2 years working in banking
• Hold a minimum of bachelor degree
• Integrity, Strong knowledge in service and operation; also strong sales driven
• Process oriented, detailed, strong in administrations and calculation
• Good communication and interpersonal skills

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at [e-mail] at the time of your application, so that we can support you through your recruitment journey.