Sr. Officer, Specialist, Emerging Affluent Portfolio Manager, Consumer Banking Group

DBS Bank; Indonesia; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

DBS Bank in Jakarta (Capital Place Branch) is seeking a proactive professional for the COO Office/Business Mgt & Support team. The role centers on end-to-end campaign referrals, onboarding communications, and cross-selling support to drive acquisitions.

You will coordinate campaign fulfilment and maintain strong stakeholder communication in English and Bahasa Indonesia, with a focus on fast-paced delivery and ownership.

Qualifications

• Bachelor's degree from a reputable university.
• Strong understanding of banking products and retail/mass market.
• Excellent spoken and written communication skills.
• Solid analytical and logical thinking abilities.
• Ability to convey complex business or technical information clearly.
• Highly motivated, self-driven, and able to work with limited supervision.
• Strong ownership and teamwork spirit.
• Proven track record of delivering in fast-paced environments.
• Proficient in English and Bahasa Indonesia.

Responsibilities

• Execute end-to-end referrals campaign processes from proposal to fulfilment and complaints handling.
• Support cross-selling initiatives to drive more acquisition.
• Monitor and track campaign fulfilment progress.
• Manage onboarding communication journey post-acquisition.
• Participate in Dynara project to boost Treasures-Lite acquisitions.

Skills

Campaign Management

Cross-selling

Communication

Analytical Thinking

English & Bahasa

Education

Bachelor's degree

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Various referrals campaign end to end roles execution from proposal creation, fulfilment and complains handling

• Support cross selling initiatives to bring more acquisition

• Monitor and tracking campaign fulfilment

• Manage onboarding communication journey post-acquisition

• Involve in Dynara project to bring more Treasures-Lite acquisitions

Requirements:

• Bachelor from reputable university

• Sound understanding in banking products and retail/ mass market segment

• Good communication in both spoken and written forms

• Good analytical and logical thinking skills

• Able to communicate complex business or technical information effectively

• Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude

• Strong ownership and team spirit

• Demonstrated a track record of getting things done in fast-paced environment

• Able to converse in English and Bahasa to communicate with internal and external stakeholders

Location:

Capital Place Branch

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time