Sr. Business Development (Cross Border)

Ninja Van; Jakarta Utara; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

Ninja Xpress in Jakarta is seeking a dynamic Business Development professional to lead cross-border sales and expand our shipper base. You will identify prospects, close deals, and collaborate with marketing, operations, and product teams to ensure smooth onboarding and strong customer success.

With 2–6 years of relevant experience and a hunter mindset, you will negotiate terms, manage relationships, and drive performance against KPIs while potentially guiding a team of Sales Agents.

Qualifications

• Bachelor’s degree in Business, Marketing, Logistics or related field.
• 2–6 years in Business Development, Sales, or related roles.
• Experience in logistics, e-commerce, freight forwarding, or cross-border business is mandatory.
• Professional English proficiency required.

Responsibilities

• Drive new business acquisition and grow Cross Border shipment volume.
• Identify, approach, and convert new shippers through outbound prospecting and partnerships.
• Build and maintain relationships with shippers to drive long-term growth.
• Negotiate terms and develop tailored solutions based on customer needs.
• Collaborate with Marketing, Operations, Product and Regional teams for onboarding and success.
• Monitor sales pipeline and market trends to identify opportunities.
• Achieve sales targets and contribute to Cross Border objectives.
• Oversee recruitment, coaching, and performance of Sales Agents to expand market coverage.

Skills

Hunter mentality

Communication

Negotiation

Stakeholder management

Sales targets

KPI driven

Problem solving

People management

Education

Bachelor's degree in Business, Marketing, Logistics, or related field

Job description

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

About Ninja

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Key Responsibility

• Drive new business acquisition and grow shipment volume for the Cross Border business.
• Identify, approach, and convert new shippers through outbound prospecting, networking, referrals, and partnerships.
• Build and maintain strong relationships with all shippers to drive long-term business growth.
• Negotiate commercial terms and develop tailored solutions based on customer needs.
• Collaborate closely with Marketing, Operations, Product, and Regional teams to ensure smooth onboarding and customer success.
• Monitor sales pipeline, customer performance, and market trends to identify growth opportunities.
• Achieve individual sales targets and contribute to overall Cross Border business objectives.
• Oversee the recruitment, coaching, and performance of Sales Agents to expand market coverage and accelerate business growth.

Requirements

• Bachelor's degree in Business, Marketing, Logistics, or a related field.
• 2–6 years of experience in Business Development, Sales, or related commercial roles. Experience in logistics, e-commerce, freight forwarding, or cross-border business is mandatory.
• Strong hunter mentality with a proven ability to acquire new customers and close deals.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfortable working with sales targets and performance-driven KPIs.
• Strong problem-solving skills with the ability to work independently in a fast-paced environment.
• Professional working proficiency in English, both written and spoken.
• Prior people management experience is preferred