Sr. Business Development (Cross Border)

Ninja Xpress; Jakarta Pusat; On-site; IDR 167,400,000 - 390,600,000; Full time

Job summary

Ninja Xpress is seeking a results-driven Business Development professional to drive cross-border shipment growth in Indonesia. You will identify and convert new shippers, build lasting relationships, and tailor commercial terms to customer needs.

The role requires strong English communication, a hunter mindset, and ability to manage stakeholders across Marketing, Operations, Product, and Regional teams. Prior people management is a plus.

Qualifications

• Bachelor's degree in Business, Marketing, Logistics, or related field.
• 2–6 years in Business Development, Sales, or related commercial roles.
• Experience in logistics, e-commerce, freight forwarding, or cross-border business is mandatory.
• Excellent communication, negotiation, and stakeholder management.
• Proven ability to acquire new customers and close deals.
• Professional working proficiency in English.
• Prior people management experience is preferred.

Responsibilities

• Drive new business acquisition and grow Cross Border shipment volume.
• Identify, approach, and convert new shippers through outbound prospecting and partnerships.
• Build and maintain strong relationships with shippers to drive long-term growth.
• Negotiate commercial terms and tailor solutions to customer needs.
• Collaborate with Marketing, Operations, Product, and Regional teams for onboarding and success.
• Monitor sales pipeline, customer performance, and market trends to identify growth opportunities.
• Achieve individual sales targets and contribute to Cross Border objectives.
• Oversee recruitment, coaching, and performance of Sales Agents to expand coverage.

Skills

Hunter mentality

Negotiation

Stakeholder management

Communication

English proficiency

Education

Bachelor's degree in Business/Marketing/Logistics

Job description

About Ninja

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Key Responsibility

• Drive new business acquisition and grow shipment volume for the Cross Border business.
• Identify, approach, and convert new shippers through outbound prospecting, networking, referrals, and partnerships.
• Build and maintain strong relationships with all shippers to drive long-term business growth.
• Negotiate commercial terms and develop tailored solutions based on customer needs.
• Collaborate closely with Marketing, Operations, Product, and Regional teams to ensure smooth onboarding and customer success.
• Monitor sales pipeline, customer performance, and market trends to identify growth opportunities.
• Achieve individual sales targets and contribute to overall Cross Border business objectives.
• Oversee the recruitment, coaching, and performance of Sales Agents to expand market coverage and accelerate business growth.

Requirements

• Bachelor's degree in Business, Marketing, Logistics, or a related field.
• 2–6 years of experience in Business Development, Sales, or related commercial roles. Experience in logistics, e-commerce, freight forwarding, or cross-border business is mandatory.
• Strong hunter mentality with a proven ability to acquire new customers and close deals.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfortable working with sales targets and performance-driven KPIs.
• Strong problem-solving skills with the ability to work independently in a fast-paced environment.
• Professional working proficiency in English, both written and spoken.
• Prior people management experience is preferred

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.