Sponsorship Information Officer - AP Manggarai

World Vision International (New); Pluit; On-site; IDR 120,000,000 - 280,000,000; Full time

Job summary

World Vision International (New) seeks a Sponsorship Information Officer to support sponsorship operations across AP by administering the HOPE system and the Sponsorship Information System (SIS). This role ensures data accuracy and alignment with policies while supporting field staff and partners.

The SIO will develop monitoring tools, analyze RC presence and welfare data, and produce regular reports to drive program decisions, contributing to WVI’s mission to protect and empower children.

Qualifications

• Bachelor's degree in IT, CS, or business administration.
• 2-3 years in data management or information systems.
• Experience with database management, data analysis, and reporting.
• Familiarity with child sponsorship programs and community engagement models.
• Willingness and ability to travel to project sites.
• Proficiency in SIS software and MS Office.

Responsibilities

• Manage the Sponsorship Information System (HOPE) and SIS for sponsorship operations.
• Develop and test monitoring tools for RC presence and welfare.
• Coordinate with Field Facilitators and operating model partners.
• Produce data and reports including monthly GNOD/RC performance and sponsorship analytics.

Skills

Data management

Information systems

Data analysis

Reporting

SIS software

Communication

Interpersonal skills

Problem solving

Attention to detail

Education

Bachelor's degree in information technology / computer science / business administration

Tools

SIS software

HOPE system

Microsoft Office

Job description

Employee Contract Type

Local - Fixed Term Employee (Fixed Term)

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Job Description

The Sponsorship Information Officer (SIO) is responsible to support the overall sponsorship operation service in one or cluster Area Program by administrating all activities related to the operation of sponsorship information system called HOPE and supporting development of tools for monitoring RC presence and wellbeing, to contribute to the achievement of CESP (Community Engagement and Sponsorship Planning) goals. The SIO will ensure the alignment with relevant strategies (national, regional, sponsorship), policies (ministry policies, sponsorship policy, DME management policy, Child Protection policy) and standards (LEAP, Sponsorship Standard & Programming Guidelines, financial). The SIO will work in close coordination with Field Facilitators and partners. The SIO may be supported by National Office Sectoral Team. All staff are expected to contribute to Wahana Visi Indonesia’s core approaches—Transformational Development, Advocacy, and Emergency Response. During emergencies, this role may be required to support organizational readiness and response efforts, ensuring timely, coordinated, and accountable delivery of assistance in line with established systems and standards.

Strategy Development & Planning

Develop monitoring and evaluation plan and tools for monitoring RC presence, participation and basic welfare. Do mapping existing child monitoring tools for in order to fit with the needs of field staff or partners. formulate, test and revise RC monitoring and RC update data to capture RC updated data (e.g RC presence, RC & family participation, RC well being, etc) for sponsorship needs and program needs Support PLA and FGD Baseline survey and assessment. b. Provide inputs in the development of sponsorship business process in AP. Analyse the existing sponsorship business process Support the formulation, test and revision of sponsorship business process to fit AP context.

Resource Acquisition & Management

Provide inputs for the development of annual operating plan and budget - SOP on tools and equipments needed for operating Sponsorship Information System (SIS). Install and effectively and efficiently use SIS hardware and software such as, internet connection, LAN, HOPE, printer and scanner. Check, maintain SIS infrastructure regularly to ensure its proper function and acquire assistance if necessary. Provide technical assistance for field team of Operating model partner in monitoring RC presence, participation and basic welfare Capacity Building Train project staff, operating model staffs and cadres on SIS (HOPE, DI photo, video, and project database) and basic sponsorship knowledge and skill. Check the quality of DI Produce, monitor and analyze indicators for RC presence (CMS), RC & family participation in development activities & RC well-being (e.g. education, health, birth certificate, etc).

Accountability & Quality Assurance

Assist development of projects data base. Technical tasks: Process and input CH, CMS, Child Participation, Child and family support into HOPE Data recociliation: Produce, analyze and report to SIP Coordinator RC turn over report. System maintenance Ensure the pending task is managed according to standard and take necessary action accordingly Maintain dan review local database relevant to AP needs Report problems relating to HOPE to NO in 24 hours. Ensure the validity of data input into HOPE Process adds, holds, drops, child death, reactivate, child annual update in single Step • Sponsorship performance and RC data is appropriately updated into the system, maintained, documented and analyzed according to partnership standard. Produce data for monthly GNOD report including to do list, to do summary, management report, progress of APR, CC/GC and CMS; and submit to SIP Coordinator on agreed date. Produce overdue and current pending correspondence from HOPE regularly.

Networking & Coordination

Manage effective relationships and networks with various development partners including Operating model partner as negotiated with Project Coordinator / AP Manager. Be responsible for maintaining and strengthening relationships with key partners. Communicate effectively Wahana Visi Indonesia identity, mission, vision, values and our approach to work in ways that are contextually appropriate and clear.

Management & Leadership

Contribute to a working environment of mutual trust, respect, and care among all staff. Support SIP Coordinator and operating model partner to ensure project goals are met according to AP plan and Annual Operating Plan on time, on budget and with quality.

Required Professional Experience

A bachelor's degree in a relevant field such as information technology, computer science, business administration, or a related discipline is often required. Typically, a minimum of 2-3 years of relevant experience in data management, information systems, or a similar field is required. Experience working in the context of community development, child sponsorship programs, or international NGOs may be preferred. Experience with database management, data analysis, and reporting is highly desirable. Familiarity with child sponsorship programs and community engagement models. Knowledge of monitoring and evaluation concepts and tools. Willingness and ability to travel to project sites and communities as needed to support data collection, training, and system maintenance. Proficiency in relevant software and tools, including Sponsorship Information System (SIS) software, may be required. Any certifications related to data management, database administration, or relevant software tools can be a plus. Excellent computer skills, including proficiency in database software, Microsoft Office Suite, and data analysis tools. Strong analytical and problem-solving skills. Effective communication and interpersonal skills, as the role involves working with various stakeholders. Attention to detail and a commitment to data accuracy and integrity ONLY a shortlist of applicants will be contacted.

Other Important Information

WVI implements a Safeguarding Policy as a form of our commitment to protect children and adult beneficiaries. WVI has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with WVI work and WVI also participates in the Steering Committee for Humanitarian Response (SCHR) Inter-Agency Misconduct Disclosure Scheme (MDS).

Applicant Types Accepted

Local Applicants Only

Our vision for every child, life in all its fullness.

Our prayer for every heart, the will to make it so. As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Learn more about our work at wvi.org.

Our organisational culture reflects a "Partnership" of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child.

A career with World Vision is a God-given calling, and we believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision. Learn more about our culture.

Our people are our greatest asset.

Each staff member brings their unique experience and God-given talents to the organisation – and in return World Vision provides employees a competitive "Total Rewards" package tailored to the context in which they work. Learn more about benefits.