Spa Therapist

KOYA Spa; Provinsi Bali; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

KOYA Spa in Bali, Indonesia is seeking a dedicated Spa Therapist for a full-time on-site role. You will perform facials, massages, and body therapies following KOYA Spa protocols, while welcoming guests, conducting consultations, and recommending treatments to meet individual needs.

Maintain pristine treatment rooms, adhere to health and safety guidelines, and support retail recommendations as part of a superior guest experience. Flexibility to work weekends and holidays is required.

Qualifications

• Foundational spa and beauty skills including spa treatments and cosmetology.
• Proficiency in skin-care services such as facials with client comfort.
• Experience in nail and foot care including pedicures following hygiene standards.
• Strong customer service with clear communication and trust-building.
• Certification or diploma in spa therapy or massage therapy.
• Knowledge of health, safety and hygiene practices in a spa environment.
• Ability to work flexible hours including weekends and holidays.
• Experience in luxury spas or hospitality is an advantage.

Responsibilities

• Welcome guests and conduct consultations to understand needs.
• Recommend appropriate treatments and ensure a calm, hygienic environment.
• Maintain treatment rooms and equipment; adhere to safety guidelines.
• Support retail recommendations to guests and collaborate with the team.

Skills

Spa Treatments

Cosmetology

Facials

Pedicures

Customer Service

Massage Therapy

Hygiene & Safety

Flexibility

Education

Diploma in Spa Therapy

Job description

Company Description

KOYA Spa is a premium spa brand that blends Japanese precision with Balinese healing traditions to create transformative wellness experiences. Our award-winning sanctuaries feature signature treatments such as Bali Bliss Massage and Japanese Deep Tissue, delivered in private, immersive settings designed for deep rejuvenation. Therapists are master-trained and certified by a Japanese bodywork authority with over 30 years of specialized expertise, ensuring consistently high standards of care. KOYA Spa has been recognized with multiple regional and international awards, including Best Luxury Healing Spa in Indonesia and Asia, and partners exclusively with Singapore Airlines Kris+ to offer elite travelers exceptional wellness rewards.

Role Description

This is a full-time, on-site Spa Therapist role based at KOYA Spa in Bali, Indonesia. The Spa Therapist will provide high-quality spa treatments, including facials, massages, and body therapies, following KOYA Spa protocols and service standards. Daily responsibilities include welcoming guests, conducting consultations to understand client needs, and recommending appropriate treatments while ensuring a calm, respectful, and hygienic environment. The role also involves maintaining treatment rooms and equipment, adhering to health and safety guidelines, supporting retail recommendations, and collaborating with the team to deliver an exceptional guest experience.

Qualifications

• Foundational spa and beauty skills, including Spa Treatments and Cosmetology.
• Proficiency in skin-care services, such as Facials, with attention to technique and client comfort.
• Experience in nail and foot care services, including Pedicures, following hygiene and sanitation standards.
• Strong Customer Service skills, with the ability to communicate clearly, listen actively, and build client trust.
• Relevant certification or diploma in spa therapy, cosmetology, or massage therapy.
• Knowledge of health, safety, and hygiene practices in a spa environment.
• Ability to work flexible hours, including weekends and holidays, as required by spa operations.
• Prior experience in luxury spas or hospitality settings is an advantage.
• Professional, respectful demeanor and commitment to maintaining a welcoming, inclusive environment for all guests.