Spa Supervisor – Balinese Wellness Leader

Dijiwa Sanctuaries; Batugaing; Hybrid; IDR 180,000,000 - 360,000,000; Full time

Job summary

Dijiwa Sanctuaries is seeking a Spa Supervisor to lead daily spa operations at The Wana Desa Tanah Lot, Bali. You will coordinate therapists, schedule treatments, and ensure the spa atmosphere reflects our sanctuary values while delivering Balinese-inspired wellness experiences for guests.

The role requires supervisory experience, spa therapy certification, and strong English communication to engage our international clientele.

Qualifications

• Minimum 2 years of supervisory experience in a spa or wellness environment.
• Professional spa therapy certification from an accredited institution is required.
• Strong English communication skills are essential for serving our international guest base.

Responsibilities

• Lead daily spa operations including treatment scheduling, therapist coordination, and facility readiness.
• Deliver exceptional spa treatments incorporating Balinese and Indonesian wellness techniques with personalized attention.
• Coach and develop spa therapists through mentoring, training sessions, and performance feedback.
• Maintain impeccable standards of cleanliness, treatment room readiness, and product presentation.
• Manage inventory and product ordering to ensure consistent availability of premium spa amenities.
• Handle guest concerns with empathy and professionalism, transforming challenges into connections.
• Collaborate with front office and F&B teams to coordinate guest experiences and stay journeys.
• Uphold Dijiwa's service standards and wellness philosophy in every interaction.

Skills

Spa delivery

Balinese techniques

Aromatherapy massage

Leadership

Team management

English communication

Organization skills

Guest service

Inventory management

Product knowledge

Problem solving

Hygiene standards

Safety protocols

Education

Spa therapy certification

Job description

Dijiwa Sanctuaries is seeking a Spa Supervisor to lead daily spa operations at The Wana Desa Tanah Lot, Bali. You will coordinate therapists, schedule treatments, and ensure the spa atmosphere reflects our sanctuary values while delivering Balinese-inspired wellness experiences for guests.

The role requires supervisory experience, spa therapy certification, and strong English communication to engage our international clientele.