Sosial Media Staff

PT. CALON GLORIA MARINE INDONESIA; Tangerang Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT. CALON GLORIA MARINE INDONESIA is seeking a versatile content creator who also handles customer service across multiple channels. You will manage social media platforms, produce visual content, and document company activities while providing friendly, efficient support to customers.

The role emphasizes photography, videography and editing, with proficiency in CapCut, Canva and Adobe tools, plus strong communication. Travel for field shoots may be required.

Qualifications

• Minimum D3/S1 qualification; fresh graduates welcome.
• Creative, active and follow social media trends.
• Photography, videography and video editing skills.
• Proficient with CapCut, Canva, Adobe Premiere, Photoshop or similar applications.
• Good communication skills and friendly in serving customers.
• Able to use WhatsApp Business and social media effectively.
• Drone operation skills are a plus.
• Willing to travel outside the city for official duties as needed.

Responsibilities

• Manage Instagram, TikTok, Facebook, YouTube, WhatsApp Business and other social media platforms.
• Create content plans and posting schedules.
• Develop content ideas and concepts for branding and product promotion.
• Write captions and manage comments and messages on social media.
• Maintain consistency in content quality and visual identity.
• Document company activities, product testing, events and field activities.
• Handle customer inquiries and communication via WhatsApp Business, social media and other company channels.
• Provide basic information about products, pricing, availability, warranty and company services.
• Forward technical questions or complaints to relevant teams.
• Follow up with customers and record customer needs or requests.
• Maintain friendly, fast and professional communication with customers.

Skills

Content creation

Photography

Videography

Video editing

Customer service

Social media management

Communication skills

Education

D3/S1 qualification

Tools

CapCut

Canva

Adobe Premiere

Photoshop

WhatsApp Business

Job description

This role combines content creation and customer service responsibilities. You will manage social media platforms, create and edit visual content, document company activities and events, and provide customer support across multiple channels.

Key responsibilities

Manage Instagram, TikTok, Facebook, YouTube, WhatsApp Business and other social media platforms

Create content plans and posting schedules

Develop content ideas and concepts for branding and product promotion

Write captions and manage comments and messages on social media

Maintain consistency in content quality and visual identity

Conduct photography and videography of products and company activities

Edit photos and videos for Reels, TikTok, YouTube and social media needs

Create posters, banners and simple visual materials

Document company activities, product testing, events and field activities

Handle customer inquiries and communication via WhatsApp Business, social media and other company channels

Provide basic information about products, pricing, availability, warranty and company services

Forward technical questions or complaints to relevant teams

Follow up with customers and record customer needs or requests

Maintain friendly, fast and professional communication with customers

About you

Minimum D3/S1 qualification; fresh graduates welcome to apply

Creative, active and follow social media trends

Photography, videography and video editing skills

Proficient with CapCut, Canva, Adobe Premiere, Photoshop or similar applications

Good communication skills and friendly in serving customers

Able to use WhatsApp Business and social media effectively

Drone operation skills are a plus

Willing to travel outside the city for official duties as needed

Ready to conduct shooting and documentation in the field

Proactive, responsible, communicative and able to work independently and in teams

Portfolio of photos, videos or content is a plus

Neat and professional appearance