Solution Specialist - Screen & Centrifuge Lifecycle

FLSmidth; Jakarta Pusat; On-site; IDR 350,000,000 - 500,000,000; Full time

Benefits offered by this job

Competitive remuneration

Work-life balance

Training & development

Recognition platform access

Paid parental leave

Employee assistance program

Job summary

FLSmidth is seeking a Solution Specialist to lead the Screen & Centrifuge Lifecycle Service Line within the SEA region, including North Queensland and PNG. You will identify opportunities, generate leads, and maintain client relationships while supporting on-site installations, inspections, and wear reports.

The role requires strong product knowledge, the ability to communicate complex concepts, and willingness to travel extensively. A college degree or equivalent experience is preferred.

Qualifications

• Proven ability to communicate effectively in English (written and spoken).
• Strong knowledge of products and competitors to craft sales strategies.
• Ability to explain complex concepts in simple terms.
• Willingness to travel up to 75% (domestic and international).
• Experience with mechanical drawings is a plus.

Responsibilities

• Manage customers and consumables across the product lifecycle.
• Complete audits and report on performance metrics.
• Develop product pathways across the range.
• Assess customer needs and recommend solutions.
• Identify and develop new business in the region (SEA, North Queensland, PNG).
• Provide feedback on customer needs and market intelligence.

Skills

Communication

Product knowledge

Competitive intelligence

Travel readiness

Reading mechanical drawings

Education

College degree or equivalent experience

Tools

CRM system

Job description

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.

It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

Job Scope

The Solution Specialist will be responsible for the Screen & Centrifuge Lifecycle Service Line (Screen, Trommel, Centrifuge, and Wear consumables) within the region, identify business opportunities, generate leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Centrifuge Lifecycle Service Line.

Your Responsibilities

• Manage the customers and their consumables throughout the product life cycle
• Complete audits and reporting on performance metrics.
• Develop product pathways across the entire product range.
• Assessing customer needs and recommending the most suitable products/solutions
• Identify and develop new businesses in the region (North Queensland, PNG and SEA)
• Provides feedback to the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor the industry for updates and changes in the product landscape
• Be able to perform health checks on customers' sites, review data, and present feedback
• Work closely with product line, engineering, and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self-driven and able to work with minimum supervision.
• Ability to support the Proposal department on complex solutions.

What You Bring

• Good communication skills, written and spoken.
• Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques
• Capable of communicating complex concepts to customers in simple terms
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines.
• College degree or equivalent experience.
• Good experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.
• Has experience with screen media consumable products.
• Has a mechanical Background, able to read and understand Mechanical drawings

What We Offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Since 1882, FLSmidth has operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximize your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials

Candidates will be contacted by email.

No recruiters and unsolicited agency referrals, please.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.