Site Account Manager

PT FLSmidth Indonesia; Jakarta Utara; On-site; IDR 1,597,161,000 - 2,661,934,000; Full time

Benefits offered by this job

Competitive remuneration package

Work-life balance with flexible work

Training and development

Employee Assistance Program

Purchased annual leave

Parental leave

Job summary

PT FLSmidth Indonesia seeks an experienced Site Account Manager to drive aftermarket mining product sales across Indonesia and the broader Southeast Asia region.

You will manage key customer relationships, identify growth opportunities, and collaborate with technical experts to deliver value-adding solutions from the FLSmidth portfolio.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field (preferred).
• 7+ years’ experience in key account management, technical sales, or aftermarket solutions (mining or heavy equipment industries preferred).
• Strong ability to develop strategic account plans and execute on sales opportunities.
• Proven track record in building and sustaining long-term client relationships.
• Excellent communication, problem-solving, and negotiation skills.
• Ability to work independently and manage complex projects.
• Willingness to travel frequently (up to 70%) within Indonesia and SEA.

Responsibilities

• Build, retain, and strengthen relationships with key clients in your territory.
• Develop short- to medium-term sales plans to protect and grow existing accounts.
• Identify replacement, consumable, and equipment opportunities within customer installations to expand wallet share.
• Collaborate with Solution Specialists and Field Service Engineers to drive consumables and service offerings.
• Engage cross-functionally with Professional Services and Regional Sales Leaders to deliver customer-focused outcomes.
• Monitor market pricing and provide insights on competitiveness and localization opportunities.
• Ensure timely resolution of customer issues with a focus on exceptional service delivery.
• Promote a strong culture of health, safety, and wellbeing in all activities.

Skills

Relationship management

Strategic account planning

Sales negotiation

Independent work

Travel readiness

Education

Bachelor’s degree in Engineering or Business

Job description

We are seeking an experienced Site Account Manager to drive aftermarket mining product sales across Indonesia and the broader Southeast Asia region. This role is central to strengthening long-term client partnerships and ensuring our customers receive outstanding support and solutions from the FLSmidth portfolio.

As part of our Service Business Line, you will manage key customer relationships, identify growth opportunities, and collaborate with technical experts to deliver value-adding solutions.

What You’ll Do

• Build, retain, and strengthen relationships with key clients in your territory

• Develop short- to medium-term sales plans to protect and grow existing accounts

• Identify replacement, consumable, and equipment opportunities within customer installations to expand wallet share

• Collaborate with Solution Specialists and Field Service Engineers to drive consumables and service offerings

• Engage cross-functionally with Professional Services and Regional Sales Leaders to deliver customer-focused outcomes

• Monitor market pricing and provide insights on competitiveness and localization opportunities

• Ensure timely resolution of customer issues with a focus on exceptional service delivery

• Promote a strong culture of health, safety, and wellbeing in all activities

What We’re Looking For

• Bachelor’s degree in Engineering, Business, or related field (preferred)

• 7+ years’ experience in key account management, technical sales, or aftermarket solutions (mining or heavy equipment industries preferred)

• Strong ability to develop strategic account plans and execute on sales opportunities

• Proven track record in building and sustaining long-term client relationships

• Excellent communication, problem-solving, and negotiation skills

• Ability to work independently and manage complex projects

• Willingness to travel frequently (up to 70%) within Indonesia and SEA

What we offer

• Competitive remuneration package on offer.

• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.

• Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment.

• Development and training within a respected global OEM company.

• Access to salary packaging options to allow you to maximize your after-tax income.

• Employee Assistance Program for employees and immediate family.

• Purchased annual leave options.

• Paid Parental Leave.

• Access to a recognition and benefits platform.

• Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.