Site Services Support

PT FLSmidth Indonesia; Kebayoran Baru; On-site; IDR 133,920,000 - 290,160,000; Full time

Job summary

PT FLSmidth Indonesia is seeking a highly organized Site Services Support professional to join our Field Services team in Jakarta. The role provides operational and administrative support across Indonesia and Southeast Asia, coordinating people, projects, customers and commercial activities.

You will act as a key link between customers, field service personnel and internal teams, ensuring site activities are well coordinated and our services are delivered efficiently and professionally.

Qualifications

• Fluency in Bahasa Indonesia and English with strong written and verbal communication.
• Experience in business support, administration or project coordination.
• Experience coordinating travel, visas, site access and logistics.

Responsibilities

• Coordinate day-to-day business and administrative support for the Field Services team in Indonesia.
• Support the mobilisation of local and international field service personnel, including travel, accommodation, visas, site access and customer clearances.
• Coordinate workforce schedules and logistics for customer sites, including major mining operations across Indonesia.
• Act as a key point of contact between customers, field personnel and internal stakeholders.
• Support project setup and administration within company systems, ensuring information and documentation are accurate and up to date.
• Prepare and process quotations, purchase orders, intercompany transactions and invoices.
• Monitor purchase orders, invoices, timesheets and expense claims and assist with resolving queries.
• Coordinate meetings, workshops and business events, including scheduling, agendas, documentation and follow-up actions.
• Prepare, edit and format reports, presentations, correspondence and other business documentation.
• Maintain accurate document control, filing, archiving and electronic record management.
• Provide general administrative and office support to management and Field Services teams.
• Support contract administration and customer-specific compliance requirements.
• Identify opportunities to improve administrative processes and operational efficiency.
• Promote a strong culture of health, safety and wellbeing and ensure activities are completed in accordance with FLS policies, procedures and ethical standards.

Skills

Bahasa Indonesia

English

Organisational skills

Time-management

Logistics coordination

Quotations & invoicing

Microsoft Office

ERP / project management systems

Stakeholder communication

Mining/engineering operations

Tools

Microsoft Office

ERP/Finance systems

Job description

Do you have strong coordination and administration skills and enjoy working in a fast-paced, customer-focused environment?

We are looking for a highly organised and proactive Site Services Support professional to join our Field Services team in Jakarta. This role provides critical operational and administrative support to our growing Field Services business across Indonesia and Southeast Asia, helping coordinate people, projects, customers and commercial activities.

You will act as a key link between customers, field service personnel and internal teams, ensuring site activities are well coordinated, and our services are delivered efficiently and professionally.

Do you have strong coordination and administration skills and enjoy working in a fast-paced, customer-focused environment?

We are looking for a highly organised and proactive Site Services Support professional to join our Field Services team in Jakarta. This role provides critical operational and administrative support to our growing Field Services business across Indonesia and Southeast Asia, helping coordinate people, projects, customers and commercial activities.

You will act as a key link between customers, field service personnel and internal teams, ensuring site activities are well coordinated, and our services are delivered efficiently and professionally.

Your Responsibilities

• Coordinate day-to-day business and administrative support for the Field Services team in Indonesia.

• Support the mobilisation of local and international field service personnel, including travel, accommodation, visas, site access and customer clearances.

• Coordinate workforce schedules and logistics for customer sites, including major mining operations across Indonesia.

• Act as a key point of contact between customers, field personnel and internal stakeholders.

• Support project setup and administration within company systems, ensuring information and documentation are accurate and up to date.

• Prepare and process quotations, purchase orders, intercompany transactions and invoices.

• Monitor purchase orders, invoices, timesheets and expense claims and assist with resolving queries.

• Coordinate meetings, workshops and business events, including scheduling, agendas, documentation and follow-up actions.

• Prepare, edit and format reports, presentations, correspondence and other business documentation.

• Maintain accurate document control, filing, archiving and electronic record management.

• Provide general administrative and office support to management and Field Services teams.

• Support contract administration and customer-specific compliance requirements.

• Identify opportunities to improve administrative processes and operational efficiency.

• Promote a strong culture of health, safety and wellbeing and ensure activities are completed in accordance with FLS policies, procedures and ethical standards.

What You Bring

• Previous experience in business support, administration, project coordination, site support, field service administration or a similar role.

• Fluency in Bahasa Indonesia and English, with strong written and verbal communication skills.

• Strong organisational and time-management skills with the ability to manage multiple priorities.

• Experience coordinating workforce mobilisation, travel, accommodation and logistics.

• Experience working with quotations, purchase orders, invoicing, timesheets and expense administration.

• Strong attention to detail and a high level of accuracy.

• Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint and Outlook.

• Experience with ERP, finance or project management systems would be advantageous.

• Confidence working with customers, field personnel and cross-functional stakeholders.

• Experience supporting mining, engineering, field service or industrial operations would be highly regarded.

What Sets You Apart

You are proactive, adaptable and comfortable taking ownership of your work. You communicate professionally with stakeholders at all levels and can keep multiple activities moving at the same time. You have a strong customer-service mindset, enjoy solving day-to-day operational challenges and understand the importance of accuracy, confidentiality and follow-through.

About the Opportunity

This is an excellent opportunity to join a growing Field Services business and play an important role in supporting our operations across Indonesia and Southeast Asia. Based in Jakarta, you will work closely with our Field Services teams and key customers to help ensure our people and projects are set up for successful site execution.

If you are an organised and customer-focused professional who enjoys coordinating people, projects and operational activities, we would like to hear from you.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.