Software Quality Assurance

PT Datacaraka Solusindo; Jakarta Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT Datacaraka Solusindo is a fast-growing IT solution company based in Indonesia. We are seeking a results-driven Quality Assurance (Software) professional to join our IT team and ensure product quality across cycles.

You will respond to queries, train users, run reports, analyze issues, and maintain documentation. The role requires a Bachelor's in engineering/CS/IT and hands-on QA experience, with strong communication in Bahasa Indonesia and passive English.

Qualifications

• Bachelor's degree in Engineering (Computer/Telecommunication) or CS/IT.
• At least 2 years of QA experience in software.
• Good knowledge of computer networks, hardware and software troubleshooting.
• Experience with QA and project management tools like Jira is a plus.
• Proficient in MS Word and MS Excel.
• Strong communication skills.
• Languages: Bahasa Indonesia (active) & English (passive).

Responsibilities

• Respond to queries by phone, email, in person, or through remote access.
• Training application on computer users.
• Running reports and analyzing common complaints and problems.
• Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
• Executing tests to verify that the software functions correctly and meets requirements.

Skills

Quality Assurance

Communication

MS Word & Excel

Networking & Troubleshooting

English (passive)

Bahasa Indonesia (active)

Education

Bachelor's degree in Engineering (Computer/Telecommunication) or CS/IT

Tools

Jira

SQL Server (SSIS/SSAS/SSRS)

Job description

Responding to queries on the phone, via email, in person, or through remote access.

Training application on computer users.

Running reports and analyzing common complaints and problems.

Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.

Executing tests to verify that the software functions correctly and meets requirements.

Academic Requirements:

Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Technical Skills Requirements:

At least 2 Year of working experience as Quality Assurance (Software).

Having good knowledge in Computer Network, Hardware & Software Troubleshooting is a plus.

Having good knowledge in Microsoft SQL Server (Database, Integration Services, Analysis Services, Reporting Services) is a plus.

Having experience with QA and project management tools like Jira is a plus

Able to use Microsoft Word & Microsoft Excel.

Having good communication skill.

Required languages: Bahasa Indonesia (active) & English (passive).

Other Requirements:

Owned private motorcycle.

Able to work in under-pressure condition.

Willing to travelling.

PT. Datacaraka Solusindo is a fast growing IT Solution Company. Our vision is to help our clients win the competition by providing them complete IT Solutions for their needs. We invite you to be a part of our plan to develop a better IT ambience in Indonesia. We served several industries such as bankings, distribution, manufacturing, and retail. With us, you are trained to be a professional in IT industry. Through basic and advanced certifications, it's highly hoped that you can achieve better understanding about IT industry for your personal career track record and also to leverage our clients' business competitiveness. Take part in our massive growing team, professionals!

PT. Datacaraka Solusindo is a fast growing IT Solution Company. Our vision is to help our clients win the competition by providing them complete IT Solutions for their needs. We invite you to be a part of our plan to develop a better IT ambience in Indonesia. We served several industries such as bankings, distribution, manufacturing, and retail. With us, you are trained to be a professional in IT industry. Through basic and advanced certifications, it's highly hoped that you can achieve better understanding about IT industry for your personal career track record and also to leverage our clients' business competitiveness. Take part in our massive growing team, professionals!