Smokemart & GiftBox Palmerstone Sales Assistant

MateCareer; Tansaril; On-site; IDR 571,211,000 - 761,615,000; Full time

Job summary

Smoke Mart & Giftbox in Australia is seeking a friendly Sales Assistant who thrives in a fast-paced, customer-focused retail environment. You will be part of a team that values engagement, inventory accuracy and memorable shopping experiences.

You will provide high levels of service, manage cash and EFTPOS, and build product knowledge across all pillars of the business while helping maintain store standards and meet KPIs.

Qualifications

• Customer-first mentality with a passion for creating a fun shopping experience.
• Ability to work in a busy, sales-driven environment with energy.
• Willing to learn product knowledge across pillars of the business.
• Commitment to store standards, merchandising and presentation.
• Ability to work towards budgets, targets and KPIs.
• Experience with stock control and quality management.
• Compliance with national legislation, WHS and security guidelines.

Responsibilities

• Provide high levels of customer service and build strong rapport.
• Handle cash and EFTPOS transactions accurately.
• Learn and maintain solid product knowledge across all pillars.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Store presentation

KPI targets

Stock control

EFTPOS

Tools

EFTPOS

Job description

Who We Are

For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!

Today, SMGB is part of the Viva Energy group â an ASX-listed powerhouse with a driving ambition to become Australiaâs largest convenience retailer. Combining Viva Energy Australiaâs incredible network of more than 1,000 locations around the country with SMGBâs wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.

There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

More About You – Sales Assistant

The ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.

Your Role

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPIâs
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

You Will Also Have

• A passion for meeting and exceeding sales targets
• Proven ability to work within a fast-paced retail environment
• A happy, friendly and energetic personality
• A desire to deliver high quality customer service
• Valid Police Check Report is required if successful in interview stage