Service Engineer BMS

IBA Proton Therapy; Jakarta Pusat; On-site; IDR 300,000,000 - 520,000,000; Full time

Job summary

IBA Proton Therapy in Jakarta leads Indonesia’s first proton therapy project. The Beam Physics Service Engineer will participate in installation and calibration of PBS systems and related equipment, ensuring beam quality and compliance.

During customer service, you will support QA, patient treatment, and clinical operations, train customers, and perform preventive maintenance, with travel and rotating shifts as needed.

Qualifications

• Master or PhD in Physics or engineering.
• Experience in High Energy Physics, Particle Accelerators or Medical Physics.
• Strong Excel and Python knowledge.
• Ability to troubleshoot large systems.
• English and Indonesian communication skills.

Responsibilities

• Participating in installation of IBA equipment and tools with focus on beam-related systems.
• Performing beam-related calibration and ensuring beam matches requirements.
• Operating the system, diagnosing issues from data, and ensuring compliance and timing.
• Maintaining and troubleshooting equipment during customer service phase.
• Providing training and preventive/corrective maintenance; travel up to 50%.

Skills

Bilingual (English/Indonesian)

Python scripting

Data analysis

Troubleshooting

Education

Master's or PhD in Physics or Engineering

Job description

Mission

The center will be the first proton therapy system in Indonesia, located in the downtown of Jakarta near Monas National Monument. Gatot Soebroto Central Army Hospital is a military hospital in Jakarta, Indonesia. Established in 1819, the hospital is the main hospital for the Indonesian Army.

Mission

The center will be the first proton therapy system in Indonesia, located in the downtown of Jakarta near Monas National Monument. Gatot Soebroto Central Army Hospital is a military hospital in Jakarta, Indonesia. Established in 1819, the hospital is the main hospital for the Indonesian Army.

The Proton Therapy Center will be equipped with IBA Proteus®ONE including:

• PBS dedicated nozzle
• CBCT
• UBTI

The installation of the Proton Therapy Center will start around October 2026 and will be delivered within 13 months. You play a key role in our mission to treat cancer patients.

As Beam Physics Service Engineer, you are responsible for beam calibration, commissioning and troubleshooting activities on the Proton Therapy site.

Challenges we trust you with

As Beam Physics Service Engineer you are responsible for:

During the Installation phase (+/- 12 months)

• Participating in the installation of a broad range of IBA equipment and technical tools on the Proton Therapy site with a specific focus on beam-related equipment
• Performing the beam-related equipment calibration following procedures
• Operating the system (understanding the software/hardware architecture of the system and the PT center components) in order to obtain a beam that matches the requirements
• Setting and aligning Dosimetry tools
• Critically analyzing a large amount of data to diagnose potential technical issues
• Testing and validating the equipment according to the specifications and ensuring the customer requirements are met in terms of compliance, quality, technical performance and timing
• Managing all aspects of beam-related commissioning activities: Pencil Beam Scanning (PBS) etc.
• Troubleshooting the equipment
• Ensuring the highest quality of state-of-the-art technologies and services

During the Customer Service phase

• Maintaining and troubleshooting the equipment
• Operating the system and providing technical support to the medical staff during QA, patient treatment and clinical operations
• Ensuring the client requirements are met in terms of technical performance, timing and safety
• Training customers
• Carrying out preventive and corrective maintenance on hardware and software equipment (shift work)
• Upgrading and improving the system in collaboration with the R&D department

What We Value

You have:

• A Master degree or PhD in Physics or engineering
• An experience in High Energy Physics, Particle Accelerators or Medical Physics is a strong asset
• Good knowledge of MS Excel, Python and data acquisition scripting
• The ability to troubleshoot large system issues
• Strong written and verbal communication skills in English and Indonesian

And you also are:

• Customer-oriented
• Able to follow rules & regulations and you able to deliver on strict deadlines
• Analytical, good troubleshooting skills, able to identify root cause of issues
• Willing to share your knowledge in your area of expertise
• A team player with strong interpersonal skills
• Willing to travel extensively during the training period (+/- 6 months)
• A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance.