Service Consultant (Jakarta Area)

EF EFEKTA English for Adults; Daerah Khusus Ibukota Jakarta; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

EF EFEKTA English for Adults is expanding its team and looking for a highly motivated Service Consultant. This role requires maintaining service quality and building strong relationships with students while providing end-to-end English course consultation. Candidates should have a Bachelor's degree and at least one year of sales experience. Strong communication skills and a self-motivated attitude are essential for this position. The job involves managing student progress and organizing events in a fun learning environment.

Qualifications

• Minimum 1-year experience in sales or direct selling B2C.
• Excellent interpersonal communication and promotion skills.
• Self-motivated with a detail-oriented and outgoing personality.

Responsibilities

• Manage student progress.
• Provide effective communication and customer service for study activities.
• Organize and execute events.

Skills

Interpersonal communication

Sales skills

Service attitude

Teamwork

Education

Bachelor’s degree in related field

Job description

Service Consultant

EF EFEKTA English for Adults is expanding its team and looking for a Service Consultant who is highly motivated and fits our EF culture. We are looking for a person who will be responsible for maintaining service quality, building strong relationships with existing students, and providing end‑to‑end English course consultation and experience.

Responsibilities

• Student progress management
• Communication and customer service on effective study activities
• Internal commercial aspects
• Creating and maintaining a fun and engaging learning environment
• Planning, organizing, and executing events

Minimum Qualifications

• Bachelor’s degree in related field or equivalent
• Minimum 1‑year experience in sales or direct selling B2C
• Excellent interpersonal communication and promotion skills
• Excellent service attitude and ability to work as a team
• Self‑motivated with a detail‑oriented and outgoing personality
• Willing to work in shifts