English Course Consultant - Student Success & Engagement

Education First; Jakarta Pusat; Sur place; IDR 66 960 000 - 111 600 000; Plein temps

Résumé du poste

EF EFEKTA English for Adults in Jakarta is expanding our team and looking for a Service Consultant who is highly motivated and fits our EF culture. This role focuses on maintaining service quality, building strong relationships with students, and providing end-to-end English course consultation.

The position involves student progress management, customer service on study activities, coordinating events, and creating an engaging learning environment.

Qualifications

• Bachelor’s degree in related field or equivalent.
• Minimum 1-year experience in sales, or direct selling B2C.
• Excellent interpersonal communication and promotion skills.
• Excellent service attitude and ability to work as a team.
• Self-motivated with detail-oriented and outgoing personality.
• Willing to work in shift.

Responsabilités

• Student progress management.
• Communication and customer service on effective study activities.
• Internal commercial aspects.
• Creating and maintaining a fun and engaging learning environment.
• Planning, organizing, and executing events.

Connaissances

Customer service

Communication

Teamwork

Formation

Bachelor’s degree in related field

Description du poste

EF EFEKTA English for Adults in Jakarta is expanding our team and looking for a Service Consultant who is highly motivated and fits our EF culture. This role focuses on maintaining service quality, building strong relationships with students, and providing end-to-end English course consultation.

The position involves student progress management, customer service on study activities, coordinating events, and creating an engaging learning environment.