English Course Consultant - Student Success & Engagement

Education First; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

EF EFEKTA English for Adults in Jakarta is expanding our team and looking for a Service Consultant who is highly motivated and fits our EF culture. This role focuses on maintaining service quality, building strong relationships with students, and providing end-to-end English course consultation.

The position involves student progress management, customer service on study activities, coordinating events, and creating an engaging learning environment.

Qualifications

• Bachelor’s degree in related field or equivalent.
• Minimum 1-year experience in sales, or direct selling B2C.
• Excellent interpersonal communication and promotion skills.
• Excellent service attitude and ability to work as a team.
• Self-motivated with detail-oriented and outgoing personality.
• Willing to work in shift.

Responsibilities

• Student progress management.
• Communication and customer service on effective study activities.
• Internal commercial aspects.
• Creating and maintaining a fun and engaging learning environment.
• Planning, organizing, and executing events.

Skills

Customer service

Communication

Teamwork

Education

Bachelor’s degree in related field

Job description

EF EFEKTA English for Adults in Jakarta is expanding our team and looking for a Service Consultant who is highly motivated and fits our EF culture. This role focuses on maintaining service quality, building strong relationships with students, and providing end-to-end English course consultation.

The position involves student progress management, customer service on study activities, coordinating events, and creating an engaging learning environment.