Service Assistant - Green Garden

United Overseas Bank Limited; Jakarta Pusat; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

United Overseas Bank Limited (UOB) Indonesia is hiring a Service Assistant - Green Garden (Teller/Customer Service) to process routine banking transactions at our Jakarta on-site location. The role involves handling deposits and withdrawals, as well as directing customers to suitable bank products and services.

The position supports revenue growth, customer satisfaction, and relationship deepening while upholding UOB's standards and policies.

Responsibilities

• Process deposits, transfers, withdrawals and other transactions in accordance with policies and procedures.
• Serve as the first point of contact to customers and assist with cross-selling bank products or referrals as needed.
• Support activities aimed at increasing revenues, product adoption, customer satisfaction, and minimizing losses, while deepening existing relationships.

Job description

Service Assistant - Green Garden# Careers## Service Assistant - Green GardenApply: Onsite: Jakarta Utara (City Area): Full time: Posted Today: JR99235Company: 3111 UOB Indonesia **About UOB**United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. **Job Description**Customer Service (Teller) is responsible for accurately processing all deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures. Often serves as the first point of contact to the customer, and manages cross-selling bank products, or refers customers to other areas of the bank. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.## **Additional Requirements**Be a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference