Server & Cloud Management Analyst (Talent Pool)

PT Chandra Asri Pacific Tbk; Jakarta Pusat; On-site; IDR 167,400,000 - 223,200,000; Full time

Job summary

Chandra Asri Group is seeking a Server & Cloud Management Analyst to support day-to-day operations of IT servers, Nutanix, and Azure DR workloads in Indonesia. You will handle routine administration, monitoring, and ticket-based work under guidance, ensuring platform health.

The role requires 2+ years in Windows Server and/or Linux administration, virtualization and cloud exposure, backup tool experience, and ITIL knowledge. On-call rotation and DR drills are part of the responsibilities.

Qualifications

• Bachelor's degree or Diploma in CS/IT or related field.
• 2+ years with Windows Server and/or Linux administration; exposure to virtualization and cloud (Azure preferred).
• Experience with backup tools (Veeam/Commvault) and ITIL incident/change management.
• Willingness to participate in on-call rotation and DR drills.
• Strong Bahasa Indonesia; working-level English for documentation and coordination.

Responsibilities

• Run and monitor regular batch jobs and platform health on servers and Nutanix nodes.
• Support backup & recovery activities; execute jobs per schedule and raise tickets on failures.
• Apply server patches and standard configuration changes per approved Change Records.
• Resolve L1/L2 server, Nutanix, and DR tickets within SLA; escalate complex issues.
• Coordinate with on-site, network, and security teams and maintain runbooks.

Skills

Windows Server administration

Linux administration

Nutanix virtualization

VMware virtualization

Azure cloud

ITIL incident and change management

Education

Bachelor's degree or Diploma in Computer Science / IT

Tools

Veeam

Commvault

Job description

Chandra Asri Group, through its subsidiary PT Chandra Asri Sentral Solusi (CASS), has established a Shared Service Center (SSC) to enhance operational efficiency and support the business growth of its subsidiaries. From finance and HR to procurement, customer operations, and IT, our SSC is the backbone that keeps businesses running smoothly. One of our key areas of support is for Aster Chemicals & Energy (ACE), a leading chemical and energy solutions provider in Singapore and the Asia Pacific. ACE combines the legacy of Singapore’s first oil refinery with cutting-edge petrochemical operations, jointly owned by Chandra Asri Group and Glencore, one of the world’s largest natural resource companies.

Job Purpose

The Server & Cloud Management Analyst supports day-to-day operations of CASS IT servers, Nutanix, and Azure DR workloads in Indonesia. The role executes routine administration, monitoring, and ticket-based work under the guidance of the Senior Analyst and Team Lead.

Key Responsibilities

Day-to-Day Operations:

• Run and monitor regular batch jobs and platform health on assigned servers and Nutanix nodes.
• Support backup & recovery activities — execute jobs per schedule, monitor success, raise tickets on failures.
• Apply server patches and standard configuration changes per approved Change Records.

Incident & Service Request Handling

• Resolve assigned L1/L2 server, Nutanix, and DR-related tickets within SLA; elevate complex issues to Senior Analyst.
• Execute access requests, simple server configuration changes, and routine MACDs.

Coordination & Documentation

• Coordinate with on-site, network, and security teams on server-related activities.
• Maintain server inventory, configuration records, and basic runbooks.

Job Requirements

• Bachelor's degree or Diploma in Computer Science, Information Technology, or related field.
• Minimum 2 years of hands-on experience administering Windows Server and/or Linux, with exposure to virtualization (Nutanix or VMware) and cloud (Azure preferred).
• Familiar with backup tools (Veeam, Commvault, or equivalent) and basic patching workflows.
• Working knowledge of ITIL incident and change management.
• Willingness to participate in on-call rotation and DR drills.
• Strong communication in Bahasa Indonesia; working-level English sufficient for documentation, ticket handling, and coordination with regional/3P teams.

If you’re ready to bring your skills to a dynamic environment where your work makes an impact across industries and borders, we’d love to hear from you. Join us at Chandra Asri Group and be part of shaping a smarter, more connected future.

Chandra Asri is only releasing official job posting at Chandra Asri Career Site (careers.capcx.com), Linkedin & Jobstreet. The Company will contact shortlisted candidate via official corporate email & phone, and will not send any hardcopy invitation for interview. Please note that the Company doesn’t ask candidates to transfer some amount of money nor cooperate with any travel agent.