IT Asset Management Analyst (Talent Pool)

PT Chandra Asri Pacific Tbk; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Chandra Asri Group is hiring an IT Asset Management Analyst to manage hardware, software, and license records across Indonesia. You will drive data accuracy, run periodic reports, and improve the asset management system for CASS-served entities.

In this role you will own the full asset lifecycle, coordinate with vendors and logistics partners, and mentor junior analysts. A 2+ year background in ITAM or IT operations and ITIL knowledge are essential.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• Minimum 2 years in IT asset management or IT operations with hardware, software, and license tracking.
• Hands-on experience with ITAM tools (ServiceNow ITAM, SAP, Snipe-IT) and Excel for reconciliation.
• Working knowledge of ITIL Asset & Configuration Management.
• Experience coordinating with logistics/vendors on asset lifecycle activities.
• Certifications ITIL v4 Foundation, CITAM/IAITAM are a plus.
• Strong Bahasa Indonesia; working-level English for documentation and coordination.

Responsibilities

• Manage and record IT assets across the full lifecycle—from procurement to disposal.
• Govern IT asset storage, receiving, staging, and outbound logistics.
• Reconcile asset records with physical audits and ERP/finance records.
• Prepare periodic asset reports and support license compliance with cross-functional teams.
• Drive improvements of the asset management system and enforce data standards.
• Coordinate with vendors and logistics partners on asset activities and mentor analysts.

Skills

Bahasa Indonesia proficiency

English documentation

Education

Bachelor's degree in Computer Science / IT / Industrial Engineering or related field

Tools

ServiceNow ITAM

SAP

Snipe-IT

Excel

Job description

Chandra Asri Group, through its subsidiary PT Chandra Asri Sentral Solusi (CASS), has established a Shared Service Center (SSC) to enhance operational efficiency and support the business growth of its subsidiaries. From finance and HR to procurement, customer operations, and IT, our SSC is the backbone that keeps businesses running smoothly. One of our key areas of support is for Aster Chemicals & Energy (ACE), a leading chemical and energy solutions provider in Singapore and the Asia Pacific. ACE combines the legacy of Singapore’s first oil refinery with cutting-edge petrochemical operations, jointly owned by Chandra Asri Group and Glencore, one of the world’s largest natural resource companies.

Job Purpose

The IT Asset Management Analyst is an individual contributor responsible for end-to-end IT asset lifecycle management across CASS-served entities in Indonesia, including hardware, software, and license records. The role drives data accuracy, periodic reporting, and continuous improvement of the asset management system.

Key Responsibilities

Asset Lifecycle Management:

• Manage and record IT assets across the full lifecycle — procurement, deployment, transfer, refresh, and disposal.
• Govern IT asset storage management — receiving, staging, secure storage, and outbound logistics.
• Reconcile asset records against physical audits and ERP/finance records.

Reporting & Governance

• Prepare periodic asset reports (inventory, utilization, refresh, write-off) for management and audit reviews.
• Support license compliance reporting in coordination with Application and Security towers.

System Improvement

• Drive maintenance and improvement of the IT asset management system (data quality, workflows, integrations).
• Define and enforce asset data standards (naming, categorization, custodianship).

Coordination

• Coordinate / oversee Kyndryl, vendors, and logistics partners on assigned asset activities (delivery, refresh, decommissioning).
• Mentor Analysts and standardize day-to-day asset processes.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, Industrial Engineering, or related field.
• Minimum 2 years of IT asset management or IT operations experience, including hardware, software, and license tracking.
• Hands‑on experience with ITAM tools (e.g., ServiceNow ITAM, SAP, Snipe‑IT, or equivalent) and Microsoft Excel for reconciliation.
• Working knowledge of ITIL Asset & Configuration Management processes.
• Experience coordinating with logistics/vendors on asset receiving, refresh, and disposal.
• Relevant certifications (ITIL v4 Foundation, CITAM/IAITAM) are a plus.
• Strong communication in Bahasa Indonesia; working‑level English sufficient for documentation, ticket handling, and coordination with regional/3P teams.

If you’re ready to bring your skills to a dynamic environment where your work makes an impact across industries and borders, we’d love to hear from you. Join us at Chandra Asri Group and be part of shaping a smarter, more connected future.

Chandra Asri is only releasing official job posting at Chandra Asri Career Site (careers.capcx.com), Linkedin & Jobstreet. The Company will contact shortlisted candidate via official corporate email & phone, and will not send any hardcopy invitation for interview. Please note that the Company doesn’t ask candidates to transfer some amount of money nor cooperate with any travel agent.