Server

Four Seasons; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Competitive salary

Excellent Training and Development

Employee discount for stays

Complimentary dry cleaning for uniform

Complimentary employee meals

Job summary

Four Seasons Hotel Jakarta is seeking a courteous Food & Beverage Server to deliver exceptional dining experiences. You will anticipate guests’ needs, present menu options with confidence, and ensure impeccable service in a luxury setting.

The role requires an outgoing personality, strong knowledge of wine and food, and prior luxury hospitality experience. This full-time position offers competitive pay and benefits in a premier Jakarta location.

Qualifications

• Outgoing, friendly individual who delivers attentive service.
• Strong guest interaction and problem-solving skills.
• Solid knowledge of food and wine to assist guests confidently.
• Experience in luxury hotel or resort is a plus.

Responsibilities

• Provide an enjoyable dining experience through quality, professionalism, and friendliness.
• Anticipate guest needs, offer recommendations, and address concerns promptly.
• Assist in clearing and resetting tables according to service standards.

Skills

Outgoing personality

Customer service

Food and wine knowledge

Luxury hospitality mindset

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role:

The Food & Beverage Server provides exceptional quality and service. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences.

What you will do:

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
• Anticipate guest needs a d satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Assist in clearing and resetting tables according to service standards

What you bring:

• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and wine
• Background in Luxury Resort and Hotel considered an asset
• Insert additional qualifications as required

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

The management level for this position is: Operations - Individual Contributor.