Senior Frozen Inbound Operations Lead

Astro Indonesia; Jakarta Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Astro Indonesia is seeking a Frozen Inbound Senior Supervisor to oversee daily frozen inbound operations, ensure receiving accuracy, SLA achievement, and compliance with cold chain requirements.

You will plan manpower, monitor performance, and drive process improvements while coordinating with Supply Chain, Quality, Inventory, and Category teams to resolve issues.

This role demands hands-on leadership, strong data analysis, and a proactive approach in a fast-paced warehouse environment.

Qualifications

• A bachelor's degree in a relevant field is preferred.
• Minimum 5 years of experience in warehouse operations with strong exposure to inbound processes.
• At least 2 years of experience at supervisor level.
• Strong understanding of end-to-end inbound processes including receiving and planning.
• Hands-on experience in frozen warehouse operations with cold chain knowledge.
• Proven ability to lead frontline operational teams and manage shifts.
• Strong understanding of SLAs, performance monitoring, and productivity metrics.
• Proficient with Excel/Sheets and basic data analysis.
• Ability to forecast based on inbound volume and requirements.
• Excellent leadership and stakeholder management skills.

Responsibilities

• Oversee daily frozen inbound operations to ensure receiving accuracy, SLA achievement, and SOP compliance.
• Ensure proper handling of frozen products per cold chain, food safety, hygiene, and safety standards.
• Plan and allocate manpower based on inbound volume and priorities.
• Monitor inbound performance, prepare daily reports, and analyze discrepancies and performance gaps.
• Identify bottlenecks and implement improvements to enhance receiving accuracy, productivity, and SLA achievement.
• Coordinate with Supply Chain, Category, Quality, and Inventory teams to resolve inbound issues and ensure smooth operations.

Skills

Leadership

Communication

Stakeholder management

Data analysis

Excel

Google Sheets

Forecasting

Problem solving

Education

Bachelor's degree

Tools

Microsoft Excel

Google Sheets

Google Slides

Job description

Astro Indonesia is seeking a Frozen Inbound Senior Supervisor to oversee daily frozen inbound operations, ensure receiving accuracy, SLA achievement, and compliance with cold chain requirements.

You will plan manpower, monitor performance, and drive process improvements while coordinating with Supply Chain, Quality, Inventory, and Category teams to resolve issues.

This role demands hands-on leadership, strong data analysis, and a proactive approach in a fast-paced warehouse environment.